IT Specialist Senior Perm in Albuquerque or Santa Fe, NM

Business Unit: 21800

IT Specialist Senior #, Full-Time, Perm in Albuquerque or Santa Fe, NM

# of Positions: 1

Administrative Office of the Courts

Opening Date: 02-23-2026 - Close Date:

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Target Pay Range/Rate: $39.085 - $48.856 per hour or $81,297-$101,620 annually

The Administrative Office of the Courts is recruiting for a full‑time, perm IT Specialist Senior # in Albuquerque or Santa Fe, NM. Acting under general direction, manage servers, computers, peripherals, converged network services and user support operations, perform advanced technology support and analysis in the areas of production servers, network services, telecomm systems, client devices, district locations, and application support; to include various other unique court systems and services.

• The Information Technology Specialist Senior is responsible to analyze end users’ needs to resolve computer hardware, operating system, software application, server, network, and telecommunication issues via work orders and trouble tracking systems, and may also serve as a point of contact for end users.
• Coordinates, and guides efforts of end users and field staff concerning technical activities and/or projects.
• Recommends new practices, processes, systems, and technologies to enhance departmental operation.
• Plans and organizes initiatives to integrate, upgrade, replace, install, and configure computer hardware, operating systems, software applications, servers, networks, and telecommunications equipment.
• Installs, configures, analyzes, and tests computer images to develop baseline production images for staff.
• Downloads, installs, and provides administrative tasks for operating system security patches to protect against malicious attacks and vulnerabilities.
• Maintains security on operating systems, software applications, and servers.
• Updates and provides administrative anti‑virus definitions tasks to protect against virus threats.
• Administers end‑user accounts to ensure secure passwords and permissions are applied to files and folders to protect data.
• Sets up, configures, and tests delivered equipment to ensure proper operation.
• Develops training manuals and procedures for judicial entity applications, processes, and forms.
• Reviews existing applications to execute test cases and reports test failures to vendors or developers.
• Provides technical support to end users at local and remote judicial entity locations.
• Provides technology application support.
• Designs, defines, analyzes, and implements application software and new application processes.
• Develops software and hardware replacement schedules.
• Installs, configures, and test protocols on various operating systems and platforms.
• Writes login scripts, uses templates, maps network drives, and completes backup and restores data.
• Designs appropriate test scenarios and analyze results to identify potential problems.
• Creates, reorganizes, and maintains directory structures on servers, and protects and preserves data stored on desktops, laptops, servers, and NAS devices.
• Travels to judicial entities at remote locations to provide technical support.
• May develop, and implements emergency plans, including disaster recovery procedures.
• Maintains a judicial entity software repository.
• Evaluates judicial entity’s training needs and presents technology workshop; drafts and distributes written documentation, and computer related training materials for end users, site coordinators and field technical staff.
• Other duties as assigned.

The successful applicant should demonstrate knowledge of computer software and peripheral hardware; structured query language; current systems analysis and design; hardware and software technical requirements; tools and techniques of troubleshooting; desktops and laptops; installation, configuration, maintenance and testing of operating systems, software applications, drivers, utilities, Power Shell, remote management tools, routers, switches, and hubs; computer programming languages; advanced computer architecture and design;

imaging software and techniques; network design; protocols and standards models; network security; network monitoring tools,…