CARC Research Computing Facilitator
Job in
Albuquerque, Bernalillo County, New Mexico, 87101, USA
Listing for:
The University of New Mexico Health Sciences Center
Full Time
position
Listed on 2026-01-12
Job specializations:
-
IT/Tech
IT Support, Cybersecurity
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly
USD
80000.00
100000.00
YEAR
Job Description & How to Apply Below
Systems/Network Analyst 2
Requisition
Working Title CARC Research Computing Facilitator Position Grade 13
The Research Computing Facilitation Specialist is a vital member of the CARC Research Facilitation Team at the University of New Mexico’s Center for Advanced Research Computing (CARC). This role supports faculty, researchers, and students across various academic fields, including chemistry, biology, physics, and mathematics, by assisting them in effectively utilizing computing systems for research and education.
The Specialist works closely with Principal Investigators (PIs), lab managers, and IT teams to design, build, and maintain Linux-based servers, workstations, and virtual machines that meet the unique needs of research projects. This includes installing and maintaining scientific and analytical software, troubleshooting issues, and helping research groups transition to CARC’s high‑performance computing or cloud environments when needed.
This role requires a strong foundation in Linux system administration, effective communication with non‑technical users, and excellent documentation and collaboration skills.
Key Responsibilities Uses discretionary judgement to consult with users, including research PIs, staff, and their students, and/or other university departments to collect information/gather requirements for existing or proposed research computing projects including network, security and computing devices, server systems, multiuser applications, and/or databases including capacity planning, security, data safety and integrity, disaster recovery, and upgrade planning. Provides input regarding design and cost, coordinates tasks for the installation/maintenance of networks or systems.Participates in the development of and provides individual and/or group instruction and/or training on research computing operating systems and other applications; assists users in maximizing use of networks and computing systems; may supervise or provide functional direction to assigned staff and/or student employees.Recommends solutions for multiple medium‑scale network, hardware, software or system security projects in support of the unit's strategic goals; uses judgment in selecting among authorized procedures or alternatives and seeks assistance when guidelines are inadequate, significant deviations are proposed, or when unanticipated problems arise.Records and maintains hardware and software inventories, site and/or server licensing, and user access and security; researches and recommends hardware and software development, purchase, implementation and use. Installs, troubleshoots, and configures academic software as necessary for research groups (e.g., Python, R, MATLAB, C/C++ libraries).Prepares detailed diagrams and documentation outlining systems, applications, configurations, procedures, troubleshooting workflows, or network capabilities and processes; documents projects and may write user instructions to promote reproducibility.Participates in the investigation, planning, implementation, testing, and debugging of Linux based network or systems hardware components and applications including research servers, workstations, and virtual machines (on‑premise or cloud‑based).Plans and implements defense in‑depth system security, including modifying and working with firewalls, applying cryptography to network applications, managing host security, file permissions, and file system integrity, managing and implementing roles, and adding and deleting users according to business rules. Works with UNM Information Security and CARC IT staff in providing recommendations on security best practices to PIs.Troubleshoots and resolves technical issues of moderately advanced complexity and provides regular support for network, hardware, software and/or system security services including user access and computer configuration via CARC ticketing systems, email, and in‑person consultation.Evaluates and tests new or modified software programs and software development procedures used to verify that programs function according to user requirements and conform to established guidelines and best practices.Maintains…
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