VOIP Administrator Job Albuquerque area,New Mexico USA,IT/Tech

VOIP Administrator

Albuquerque, NM

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!

The VOIP Administrator will support and manage a VoIP system, including installing and configuring VoIP related wiring and hardware.

Duties and Responsibilities:

Implement software changes and perform system management and configuration for all required locations.

Manage, troubleshoot, update, and configure Call Manager software and hardware.

Responsible for moves, adds, or changes (MAC) for telephones at the onsite locations.

Install and configure VoIP related wiring and hardware.

Evaluate the network infrastructure (e.g., VoIP, internet, intranet) and provide network improvement recommendations. Provide all the necessary documentation to the customer lead for submission to configuration management for documentation and perform approved improvements according to documentation.

Maintain current knowledge of vendor upgrades and patches to the network component operating systems and firmware.

Create and review performance and capacity evaluation data and provide technical solutions for performance improvement, problem resolution, and problem prevention.

Other duties as assigned.

Minimum Qualifications:

Bachelor’s degree in computer science or related field or work experience.

3+ years' experience in network security solutions:
Cisco ASA, or other firewall technologies.

5+ years' experience in networking and voice communication systems, with at least 2+ years’ experience specifically with Cisco VOIP systems.

Experience working with VLANs, TCP/IP networking and routing, VOIP and Communications Services, Gigabit Ethernet switching, wired and wireless Ethernet networking.

Experience in the design of VOIP systems consisting of several thousand users and multiple sites.

Experience in writing and maintaining accurate system documentation, system specifications, system requirements, project plans, presentations, correspondence, studies, reports, cost models, and training materials.

Background check.

Knowledge, Skills, and Abilities:

Thorough knowledge of the principles and practices used in the design of LANs, WANs and VoIP systems.

Must possess the skills required for project planning and management (e.g., new system design, installations, upgrades) involving multiple sites.

Must possess the ability to establish and maintain effective working relationships with customers served and associated support personnel.

Ability to effectively explain complex technical concepts to both technical and non-technical personnel.

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