System Administrator

Location: Operations Center, NE Albuquerque

• Monday to Friday: 8:30 AM – 5:30 PM
• On-call rotation every six weeks

Please note that this schedule is subject to change as needed.

• Comprehensive Medical, Dental, and Vision Insurance
• Paid Short-Term Disability, Life Insurance, and AD&D
• Holiday Pay, Vacation, Birthday, Floating Holiday & Sick Leave
• Tuition Reimbursement for Professional Development
• 401(k) Plan with Employer Match
• Pension Plan for Long-term Security
• Exciting Opportunities for Career Advancement

We’re here to support your growth and well-being!

Provides IT support to Credit Union personnel. Responsible for maintenance and updates on server, database and network systems within the organization, ensuring optimal performance. Maintains hardware and software programs to support organizational objectives of secure, efficient and effective operations.

• Provides expedient and courteous support to fellow employees by analyzing and solving core system (Episys and related applications) problems and providing information to support organizational objectives of secure, efficient and effective operations.
• Develops efficient methods for managing network systems to minimize downtime and increase security on network.
• Maintains and supports all Credit Union servers, physical, and virtual environments. (VMware and Hyper‑V). Documents changes and maintains security on the systems.
• Maintains user accounts on networks on networks and applications. Makes certain proper permissions are established within the network operating systems.
• Assures the accuracy and performance of Episys, and other servers for the organization.
• Ensures optimal performance and timely resolution of errors or lapse in performance.
• Controls and implements new servers and related software, ensuring that software is operating on most current release versions.
• Installs hardware and software patches/updates on a regular basis to keep the Credit Union’s security posture high. Identifies better approaches to implement security. Reviews and assesses network and system security architectures to ensure a practical and secure design is implemented.
• Creates scripts to automate reporting and other processes (primarily Powershell).
• Updates, modifies, and optimizes GPO’s as necessary.
• Stays abreast of hardware and software developments, recommends new technologies and processes that would enhance the efficiency and security of the server system. Researches and resolves technical problems.
• Researches the feasibility of projects, enhancements, and proposals by gathering facts, contacting in‑house users and outside vendors, comparing assigned objectives, and testing various options.
• Works after‑hours on‑call rotation as needed.
• Ensures critical backups are successful and useable. Works with Veeam on any issues.
• Maintains complete and accurate inventory of assets, support agreements, warranties, application software, and licensing agreements.
• Reviews systems technical controls, provides actionable input to improve network security and acts in fulfillment of security objectives. Ensures the integrity and availability of network systems.
• Researches, diagnoses, and resolves problems within the network infrastructure. Communicates problems and unusual situations to the Network Administrator and the AVP Information Technology in a timely fashion.
• Proactively manages vendors, communicating software and hardware problems and enhancements, and maintains oversight to ensure timely completion of project work.
• Ensures AVP Information Technology is kept fully informed of department activities and of any significant problems or concerns.
• Works on special projects which fall within other IT functions, such as network administration, applications, core systems, etc.
• Supports the IT department by assisting with daily operations as needed. Trains and educates staff on network problems, changes to topology, policy and procedure manuals.
• Meets deadlines as assigned and directed.

• Good interpersonal communication skills.
• Ability to analyze technology‑related issues, troubleshoot, and implement…