Housekeeper Lead

Position: Housekeeper Lead

Location: Cimarron, New Mexico (NM)

Council website: https://(Use the "Apply for this Job" box below)./

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Philmont Scout Ranch is seeking an enthusiastic, self‑motivated individual to give direction to the housekeepers. The ideal candidate will have experience in scheduling, training and managing staff, record‑keeping, ordering supplies, keeping an inventory of assets, and be proficient in computer use. This position will provide quality housekeeping services to all facilities on Philmont Scout Ranch properties and manage three full‑time housekeepers as well as twelve seasonal housekeepers during the summer season and two–three seasonal housekeepers in the fall, winter and spring.

This position reports to the Supervisor of Administration Custodial Services.

• Manage schedule for normal cleaning of all properties on Philmont.
• Train housekeepers in safety and proper cleaning procedures; especially important during these times.
• Maintain an inventory of cleaning supplies, mattresses, linens, towels, etc.
• Learn the online Purchase Control Order system for ordering supplies, equipment, etc. as needed.
• Coordinate Spring Cleaning with each department and contact the contractor who cleans floors to receive a quote and schedule cleaning.
• Schedule the rest of the spring cleaning of all buildings each winter to prepare for summer operations.
• Learn the online Infor Housing Reservation System that Philmont Training Center uses to book rooms.
• Interact with all departments to be sure their cleaning needs are being met.
• Along with your Housekeeping Supervisor, interview seasonal staff that have applied for a housekeeping position for each upcoming season. This ensures that you are hiring candidates that know what is expected of them and are willing to accept the position.
• Evaluate each of your seasonal staff members at the required time.
• Enter any damages or necessary maintenance repairs into the Fixx system.
• Ensure a high degree of customer satisfaction by periodically inspecting quality of cleaning.
• Other duties as assigned.

• Knowledge of leading teams and coaching; knowledge of housekeeping equipment and standards.
• Skill in guiding team success; managing work; planning and organizing; and quality orientation.
• Ability to continuously improve.

• No minimum education.
• High School diploma or GED preferred.

• 2 years of experience in housekeeping services including previous supervisory experience.
• Previous supervisory experience and knowledge of housekeeping standards and use of equipment is preferred.
• Ability to collaborate, inspire and hold housekeeping employees accountable, including seasonal staff.
• Preference given to applicants with a strong understanding of the Philmont and BSA brand.
• Must be able to communicate with all both internally and externally.
• Great attention to detail, highly organized with multi‑tasking skills.
• Must pass a criminal history background check.

Any work‑related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above‑specified education and experience requirements.

Scouting America is an equal‑opportunity employer. Benefits include major medical, prescription coverage, dental, vision, life insurance, short and long‑term disability, accidental death, and a Match Savings plan. We also offer a generous PTO policy and Scouting America holiday observances.

• Seniority level:
  Mid‑Senior level
• Employment type:
  
  Full‑time
• Job function:
  Management and Manufacturing
• Industry: Non‑profit Organizations