Breakfast Supervisor-Complimentary

The Breakfast Supervisor-Complimentary is responsible for overseeing the Breakfast Attendants, ensuring the delivery of the highest quality service to guests in an efficient and courteous manner.

Qualifications:

• High School diploma or equivalent; hotel or related experience preferred.
• Ability to communicate clearly and effectively.
• Ability to evaluate options quickly and accurately.
• Capable of working well under stress and pressure.
• Effective listening skills to understand and clarify concerns of guests and co-workers.
• Basic understanding of financial data and arithmetic.
• Maintains composure and objectivity under pressure.

Responsibilities:

• Provide attentive, friendly, courteous, and service-oriented interactions with guests and employees.
• Assist the General Manager in training and developing the food and beverage team.
• Assist with inventory management and departmental ordering as directed.
• Work with the General Manager to meet departmental budgetary guidelines.
• Maintain regular attendance as per Aimbridge Hospitality standards.
• Ensure high standards of personal appearance and grooming, including proper uniform and name tag.
• Comply with Aimbridge Hospitality standards and regulations for safe and efficient operations.
• Serve guests with food and beverage requirements in a professional manner.
• Clear, clean, and reset tables as needed.
• Prepare buffet stations, ensuring they are stocked and presentable.
• Accommodate guest requests or offer suitable alternatives.
• Be familiar with P.O.S. system operation.
• Greet and seat guests promptly; ensure menu quality and cleanliness.
• Answer telephone according to standards.
• Know menu details and specials.
• Handle cashiering duties and end-of-shift paperwork.
• Perform opening and closing duties, including side work.
• Keep tables and side stands stocked, tidy, and clean.
• Always be attentive, friendly, helpful, and courteous to guests, managers, and colleagues.
• Understand Aimbridge Hospitality's organizational structure and department functions.
• Attend required meetings.
• Perform other duties as assigned by management.

As a global leader in third-party hotel management, our portfolio includes over 1,550 hotels across all 50 states and 22 countries, featuring top international brands, luxury hotels, resorts, and lifestyle hotels. We are passionate about guest service and driving results in a culture that inspires excellence. Join Aimbridge Hospitality to explore a world of possibilities.

Full-time employees are eligible for benefits after an initial waiting period, including:

• Daily Pay (ask your Recruiter for details)
• Medical, Dental, and Vision Insurance
• Disability Income (Short and Long Term)
• Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401(k) Retirement Plan

We are an independent hotel management firm committed to delivering superior investment returns for our strategic partners through property management, asset management, development, renovation, and consulting services for hotels and resorts.