Food & Beverage Supervisor

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Summary

ASM Global, the leader in privately managed public assembly facilities, has an immediate opening for a regular part-time Food & Beverage Supervisor at the Albuquerque Convention Center (ACC). The Food & Beverage Supervisor is responsible for assisting the Food & Beverage Manager in overseeing event day operations of the Albuquerque Convention Center and Albuquerque locations.

• Ensures all F&B sets such as concessions and Banquets and designated Bar areas are properly set before guests arrive
• Oversees F&B and Bar Staff during events
• Trains Concessions, Banquet and Bar staff on department standards and procedures
• Must be able to read and understand par sheets, stand sheets and requisition orders
• Maintains existing equipment needed for outlet areas and Bars
• Supervises and coordinates Concessions Attendants, including training on company and departmental standards and providing constructive and corrective feedback as needed
• Ensures a positive and impactful guest experience by delivering professional and courteous guest service.
• Analyzes and resolves problems with associates, guests, and the operation with the assistance of the F&B Manager
• Learn and be comfortable with all food and beverage menu items to effectively complete financial transactions and answer guests' questions and upsell when for maximum profitability
• Supervise staff have a clean, organized, stocked and safe area
• Assist F&B Manager with inventory by reporting any low inventory
• Assists Concessions and Bar staff with opening and closing duties as outlined according to departmental standards
• Oversee proper presentation, preparation and service needs in conjunction with all food and beverage departments to ensure the highest standards are met
• Be prepared to execute last minute changes, inspect service set ups in time for all staff final call. It is imperative to hold pre-function meetings to discuss operational plans, etc
• Fosters a cooperative and harmonious working climate conducive in maximizing employee morale thus increasing overall productivity
• Other duties as assigned

• Ensures all F&B sets such as concessions and Banquets and designated Bar areas are properly set before guests arrive
• Oversees F&B and Bar Staff during events
• Trains Concessions, Banquet and Bar staff on department standards and procedures
• Must be able to read and understand par sheets, stand sheets and requisition orders
• Maintains existing equipment needed for outlet areas and Bars
• Follows responsible alcohol service policies
• Supervises and coordinates Concessions Attendants, including training on company and departmental standards and providing constructive and corrective feedback as needed
• Ensures a positive and impactful guest experience by delivering professional and courteous guest service.
• Analyzes and resolves problems with associates, guests, and the operation with the assistance of the F&B Manager
• Learn and be comfortable with all food and beverage menu items to effectively complete financial transactions and answer guests' questions and upsell when for maximum profitability
• Supervise staff have a clean, organized, stocked and safe area
• Assist F&B Manager with inventory by reporting any low inventory
• Assists Concessions and Bar staff with opening and closing duties as outlined according to departmental standards
• Oversee proper presentation, preparation and service needs in conjunction with all food and beverage departments to ensure the highest standards are met
• Be prepared to execute last minute changes, inspect service set ups in time for all staff final call. It is imperative to hold pre-function meetings to discuss operational plans, etc
• Fosters a cooperative and harmonious working climate conducive in maximizing employee morale thus increasing overall productivity
• Other duties as assigned

• Must be a minimum 21 years of age
• Bachelor's Degree (BA) in Food & Beverage Management or related field desired
• Previous customer service and cash handling experience is a plus
• Minimum 1-2 years' experience in supervisory level position in Food and Beverage or equivalent training experience
• Must be flexible, have a sense of urgency, be able to respond quickly and resourcefully to internal and external issues working knowledge of food production…