Customer Service Coordinator​/CSC Family Practice

Overview

Join our team as a day shift, full-time, Customer Service Coordinator in Albuquerque, NM.

• Thrive:
  We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
• People-First:
  We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better:
  We use advanced technology to support our team and enhance patient care.

• Lovelace Medical Group is a multispecialty provider group which includes clinics, doctors and advanced practice providers in a broad range of specialties and primary care.

• Provides direct customer service and front desk assistance for assigned department to include but not limited to admitting, registering, scheduling and verifying insurance.
• Handles customer account transactions, provides customer assistance, and performs and/or oversees cashiering operations.
• Adheres to policies, procedures and regulations to ensure compliance and patient safety.

Job Requirements

• High School Diploma or GED equivalent.
• One (1) year of previously related experience.
• Medical Terminology Knowledge.
• Knowledge of office procedures.
• Knowledge of insurance plans.
• Skilled in a variety of software applications

• Associate's Degree in a related field of study.
• Previous medical office experience.
• Heart Saver.