Pharmacy Administrative Assistant

Overview

Pharmacy Administrative Assistant I – Ashbaugh Beal

Position Code: C07N Non Exempt

Department:
Health Center Operations

Location:

Health Centers

• Under direct supervision of the Health Center Manager and the administrative direction of the Pharmacist, responsible for enrolling patients in various patient assistance programs and maintaining appropriate records. Maintains logs on and dispenses sample products.
• Determines patient eligibility for and enrolls patients in patient assistance programs and maintains a record of such eligibility within the MAP file.
• Maintains tickler file for all patients to ensure continuity of care.
• Receives, logs and processes all MAP medications and maintains necessary logbooks and file systems through which the MAP program is monitored and controlled.
• Ensures patients are charged appropriate co-pays.
• Logs all samples into a log book upon receipt in clinic and prepares samples for dispensing by the providers.
• Ensures only medications on the formulary are accepted.
• Maintains all requisite records related to the dispensing of samples.
• Responsible for maintaining medication information sheets and ensuring they accompany each prescription.
• Ensures adequate supply of samples are on hand and maintains quality through stock rotation and discarding of expired medications.
• Places orders under the direction of the Pharmacist and maintains adequate supplies of medications within the clinic.
• Maintains and tracks inventory control for all items within the drug room of the clinic.
• Completes bi-monthly inventory of pharmacy stock and reports back to the Pharmacist.
• Aids providers in dispensing in-house medications.
• Maintains crash carts and keeps requisite records.
• Responsible for educating patients on how to read prescription labels.
• Files patient charts when medication has been processed.
• Ensures that all refills by phone, fax, or in person are complete and accurate and dispensed in a timely manner.
• Performs miscellaneous job-related duties as assigned.

• MINIMUM EDUCATION AND EXPERIENCE
• High School graduate or GED certificate
• One year of work within a health care setting is preferred
• Bi-lingual English/Spanish is preferred
• LICENSES/CERTIFICATIONS REQUIRED
• NM State Board of Pharmacy License within one year of employment
• Pharmacy Technician Certification recognized by the NM Board of Pharmacy (NBOP)

• Ability to work as a team member within a clinical environment
• Knowledge of Federal, State, and institutional regulations and guidelines for the provision of pharmaceutical services
• Knowledge of pharmacy safety procedures, standards, and protocols
• Knowledge of supplies, equipment, and/or services ordering and inventory control
• Knowledge of procedures and standards for the labeling and dispensing of prescription drugs
• Ability to understand and follow specific instructions and procedures
• Ability to sort, check, count, and verify numbers
• Clerical, word processing, and/or office skills
• Skill in the use of personal computers and related software applications
• Interviewing skills
• Knowledge of planning and scheduling techniques
• Records maintenance skills
• Age of Patients Served:
  Juvenile, Adult and Geriatric

• Physical Effort and Dexterity:
  Good dexterity to operate a computer and basic medical equipment. Moderate physical activity. Ability to lift up to 25 pounds and stand/walk more than four hours per day.
• Machines, Tools, Equipment:
  Capable of using medical equipment, office machines and computers for word processing, data entry and retrieval.
• Visual Acuity, Hearing, and Talking:
  Ability to read monitor output and communicate clearly for work and safety compliance.
• Environment:
  Work is primarily inside a clinic in a controlled environment. Travel to the Albuquerque metropolitan area may be required. Typical schedule is Monday–Friday; weekends may be required to meet deadlines.