Community Support Worker

Join to apply for the COMMUNITY SUPPORT WORKER - role at UNM Hospital
.

Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials.

Minimum

Offer:

$22.49/hr.

Maximum

Offer:

$33.74/hr.

Compensation Disclaimer:
Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.

Department: UPC PSI Programs.

FTE: 1.00;
Full Time;
Shift: Days.

Position Summary: Coordinate and provide services and resources to individuals/families necessary to promote rehabilitation, recovery, and resiliency. Identify and address strengths, and barriers that could impede the development of skills needed for independent functioning in the community. Support the individual and the family in crisis situations; provide personalized interventions to develop, facilitate, or enhance an individual’s ability to make informed and independent decisions.

The patient care assignment may include children at risk of or experiencing serious emotional, neurobiological, and/or behavioral disorders; adults with severe mental illness (SMI), individuals with chronic substance abuse, and/or individuals with co-occurring disorders. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include neonate, pediatric, adolescent, adult, and geriatric age groups.

Detailed Responsibilities:

• Patient centered medical: adhere to and promote the core expectations of the Patient Centered Medical Home or Patient Centered Specialty Practice as applicable.
• Navigation/Patient Advocacy: work to eliminate barriers to access to culturally competent medical services for all patients; assist patients to access community resources and financial assistance programs and services that are needed.
• Collaboration:
  
  collaborate with medical providers, multidisciplinary team members and community resource providers to assist patient to meet above described treatment goals.
• Life skills: facilitate and encourage the development of skills in the following areas: activities of daily living, interpersonal coping, socialization, & community functioning. Based on needs of the individual, this function could include facilitating adaptation to the home, school, work, recreational, and social environments; pro‑active self‑care, nutrition, & money management.
• Development: plan for professional growth related to professional goals based on self‑assessment, evaluation and feedback; assume responsibility for acquiring knowledge and experiences to meet goals.
• Wellness: offer information and resources to provide patient information on their specific mental "condition"; serve as a mentor to promote recovery and resiliency and instill hope; teach symptom monitoring, symptom management, and relapse prevention skills.
• Wellness: provide information about illnesses; assist individual with knowledge of their medication, side effects, discuss medication concerns with the provider; facilitate self‑motivational skills for medication regimen, including consequences to independent living.
• Service plans: assist in the development and coordination of the individual’s service plan based on his/her identified strengths and goals. The plan will include a recovery/resiliency management plan, crisis management plan and if requested, advanced directives concerning the individual’s behavioral healthcare.
• Resource coordination: assist the client in obtaining access to and coordination of necessary rehabilitative, medical and other services to include assistance in obtaining financial and medical benefits/entitlements; assist in obtaining and maintaining safe affordable and stable housing, and provision of support and mentoring to behavioral health consumers involved in the Judicial System.
• Support services: encourage the development and eventual succession of natural supports in the workplace, school, family, and community environments.
• Assessment: work with the individual/family to identify personal strengths, needs and barriers to attaining self‑identified goals; conduct ongoing assessments to determine if the services accessed are meeting or have…