Community Case Manager

Overview

Job Posting

Title:

Community Case Manager

Department:
Behavioral Health

Location:

415 SILVER AVE SW

Pay Range: $21.15 - $30.13

Close Date:
January 29, 2026

Employees at Bernalillo County enjoy a culture focused on work-life balance, flexibility, learning, and belonging. The County offers thoughtful benefits including generous leave accruals, career development opportunities, remote and flex-work options as appropriate, longevity pay, education assistance, health benefits, retirement, and more.

• Provide case management and counseling services to assigned clients: assess individual needs, determine appropriate levels of care, and coordinate referrals.
• Support clients in residential, community-based, and jail-based settings; connect clients to treatment, healthcare, legal, and social services through collaboration with external agencies.
• Conduct initial client interviews and gather case histories to assess needs and addiction severity; determine appropriate levels of care.
• Coordinate with community agencies to schedule and support client participation in treatment and support programs.
• Support the reliability and effectiveness of client treatment, services, and rehabilitation efforts.
• Identify needs and make appropriate referrals for substance use treatment, behavioral health services, domestic violence support, medical care, and legal assistance.
• Establish and maintain relationships with community partners and professionals to facilitate client support and service delivery.
• Collaborate with families, justice system personnel, and community resources to support client progress.
• Transport clients to appointments and other service providers as needed.
• Maintain accurate and timely case documentation, including case notes and reports; prepare case files for regular review and participate in quality assurance processes.
• Deliver program-related services in residential, community, and correctional settings.
• The above information outlines the general nature and scope of duties and is not exhaustive; duties may vary by assignment.

• Bachelor’s degree in Criminal Justice, Psychology, Sociology, or a related field.
• One (1) year of work experience in criminal justice, social work, counseling, or a related field.
• Any equivalent combination of related education and/or experience may be considered.

• Licensed Substance Abuse Associate (LSAA) preferred.

The offer of this Bernalillo County position requires compliance with the following:

• Employee must successfully complete the post-offer employment medical examination and background investigation.
• This position is safety sensitive. Employment is subject to pre-employment and random drug testing in accordance with all applicable federal and state rules and regulations regarding alcohol and/or drug testing.
• Employee must comply with the County safety guidelines.
• Pursuant to the Caregivers Act, Section 29-17-1 through Section 29-17-5 NMSA 1978, new hires will undergo a caregiver criminal history screening; convictions may be cause for termination or non-hire if disqualifying.
• Employee must complete required FEMA training as assigned.
• All positions may require varying shifts per department needs.

• Most essential duties are performed indoors in a temperature-controlled environment.
• Outdoor duties may be required; exposure to natural weather conditions.
• Possible exposure to noise, fumes, odors, contagious diseases, and potentially hostile or dangerous situations.
• Indoor surfaces may be carpeted or tiled; stairs may be involved.
• Outdoor surfaces may be even or uneven and may be wet or dry; stairs or ladders and inclines or hills may be involved.
• Work hazards include treatment facility environments with exposure to noise and potential health hazards, plus the high stress level of the job and operation of a vehicle.

• Office equipment includes telephone, computer, printer, and copy machine.
• May handle first aid and oxygen equipment occasionally.
• Administrative materials include a wide variety of forms, reports, writing utensils, and other basic office supplies.