QA Specialist; Home Care supervisory visits

Full Time QA Specialist

Ready to make a real impact? Join Ambercare/Addus Home Care and help older adults and individuals with disabilities live safely and independently at home!

Ambercare is currently seeking a Full Time QA Specialist out of their Albuquerque NM location!

Location:

Ambercare 2129 Osuna Rd. NE, Albuquerque, NM 87113

Schedule:

Monday through Friday - 8am to 5pm (7 to 8 QA/Supervisory visits daily - candidate will start and end their day at the ALB office). Occasional evenings and weekends visits.

• Medical, Dental and Vision Benefits
• Company matched 401K
• Continued Education
>

Bonus
• PTO Plan
• Retirement Planning
• Life Insurance
• Employee discounts

• Monitors client’s condition and performance of duties by Home Care Aides
• Maintains all company and Department on Aging rules, regulations, and standards
• Conducts home visits to new clients to welcome and review the Welcome Packet
• Observes and evaluates Home Care Aides in the client's home as directed by Supervisor, to assure client Care Plans are being followed
• Prepares and completes accurate evaluation reports and case notes as needed
• Maintains schedules to assure timely completion of all assigned home visits
• Attends weekly branch meetings
• Maintains a high degree of confidentiality at all times due to access to sensitive information
• Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department
• Follows all Medicare, Medicaid, and HIPAA regulations and requirements
• Abides by all regulations, policies, procedures and standards
• Performs other duties as assigned

• Minimum of 3 years’ experience working in the field of senior services or a related social service field.
• Excellent oral and written communication skills.
• Strong interpersonal skills.
• Ability to prioritize and handle high call volumes.
• Client-focused and customer service-driven.
• Proficient in Microsoft Word, Excel, and Outlook.
• Must have reliable transportation, valid driver’s license and insurance for travel within the branch service area.

To apply via text, text 9454 to .

Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index. View the full rankings here: