Business Quality Control Specialist Job Albuquerque area,New Mexico USA,Finance & Banking

Working at Kirtland CU is more than a job-it's a career, and one in the financial world! We pride ourselves on helping our employees learn, grow, and advance in any direction they choose. We offer a highly competitive salary, great benefits package and an energetic, vibrant work environment.

We are currently seeking a Business Quality Control Specialist to join Kirtland Credit Union! This is a regular, full-time, 100% On-Site position based at our Gibson Branch in Albuquerque with hybrid schedule possible after a period and with manager discretion.

Join the rest of our teammates and become eligible for a generous benefits package that we offer:

Medical, Dental and Vision Insurance

401(k) Retirement savings program

401 (k) employer match

Paid time off with accrual starting from day one.

11 Paid holidays off during the year!

Tuition Reimbursement for College Degrees

Employee Clothing Advance

Fitness Reimbursement Program

Employer paid Life Insurance

Employee Assistance Program

Employer paid Short- and Long-Term Disability Insurance

Travel Assistance Program

This is what we would like you to do:

Responsible for ensuring the integrity, accuracy, and compliance of all new business accounts, commercial loans, and related business financial products and services offered by the credit union. The role performs comprehensive pre- and post-closing quality control reviews, identifies discrepancies, and collaborates closely with business partners to implement effective corrective actions and drive process improvements. Provides essential support and backup for other functions within the broader Risk Management area, contributing to the overall strength and soundness of the credit union’s business services portfolio.

Primary

Job Duties:

Assumes primary responsibility for conducting detailed quality control reviews of commercial and small business loan files and new business account documentation to verify completeness, accuracy, and adherence to regulatory standards.

Conduct post-closing quality control reviews and subsequent maintenance on business loan files and new business accounts to ensure they adhere to the credit union's policies, procedures, and all applicable federal and state regulations.

Verify data integrity, income calculations, collateral documentation (e.g., titles, Uniform Commercial Code [UCCs]), credit reports, proper coding within core systems, accurate forms, and complete support documentation, ensuring correct business account types and titling.

Proactively identify documentation errors and policy exceptions.

Track all findings and communicate clearly and effectively with appropriate lending or operations staff to ensure timely resolution and appropriate corrective action.

Ensure all business deposit and loan documents, including signature cards, comply strictly with applicable state and federal laws and regulations. This includes critical mandates such as the Bank Secrecy Act (BSA), OFAC, Patriot Act requirements, and internal credit union lending policies and procedures.

Manage the entire document lifecycle, which includes verifying, scanning, accurately indexing, and archiving all business deposit and loan documents within the credit union’s enterprise content management systems.

Oversee business systems and functions to ensure strict segregation of duties, complying with internal guidelines and all applicable state and federal laws and regulations.

Work in partnership with lending, operations, and compliance teams to refine workflows, develop best practices, and improve the overall efficiency and compliance posture of the new business services division.

Review commercial and small business loan files and new business account documentation to ensure completeness, accuracy, and adherence to all internal policies and regulatory requirements for NCUA, BSA, AML, and OFAC.

Verify data integrity across all business services documentation, including income calculations, collateral documentation (e.g., titles, Uniform Commercial Code [UCCs] filings), and credit reports.

Identify, document, and track policy and documentation exceptions or errors, effectively communicating findings to the appropriate lending or…


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