Investor Loan Delivery Specialist

Overview

Join to apply for the Loan Delivery Specialist role at Homewise Inc.

Position Mission:
At Homewise, our mission is to create successful homeowners and strengthen neighborhoods so that individuals and families can improve their long-term financial wellbeing and quality of life. As a nonprofit organization, we provide education, resources, and support to help people achieve sustainable home ownership, build wealth, and contribute to vibrant, thriving communities.

• Provides back-up support for the Post Closing Manager and issues daily rate sheets
• Uses Homewise, Inc. Outlook, Calyx Point, STARS (Salesforce), ICE Data & Document Automation, and other electronic tools to provide the best service to customers
• Works closely with other internal departments including Home Purchase Advisors, Real Estate Sales, Real Estate Development, and Lending to ensure best practices and compliance with all applicable regulations, policies, and procedures
• Comply with all applicable regulations, policies, and procedures
• Prepare UCD & ULDD XML files for electronic loan delivery
• Prepare and deliver electronic loan files for loans sold on the secondary market including Fannie Mae, Freddie Mac, New Mexico Mortgage Finance Agency, and Self-Help Credit Union
• Request note shipments from warehouse lenders
• Prepare allonges and begin working delivery checklist
• Daily MERS report download and review
• Track and status Best Efforts locks as “closed” on loan funding dates
• Download, distribute, and reconcile loan purchase reports
• Prepare and submit weekly closed loan report to Doc Probe
• Investigate and submit any delivery and post-purchase data correction requests
• Maintain closing and shipping log/pipeline
• Prepare monthly Doc Probe reconciliation log
• Comply with agency and delivery guidelines and deadlines

Hiring Manager

Full-Time

No

• Provide back-up support for the Post Closing Manager and issue daily rate sheets
• Use Homewise tools to provide the best service to customers
• Collaborate with internal departments to ensure best practices and regulatory compliance
• Prepare and deliver electronic loan files for secondary market loans
• Maintain and reconcile delivery-related reports and logs
• Ensure adherence to agency and delivery guidelines and deadlines

• Issue daily rate sheets
• Process lock requests from loan officers and update Calyx
• Monitor loans not committed and held for future sale
• Secure interest rate commitments to FNMA, FHLMC or SHCU
• Manage commitment extensions, pair-offs or fallouts
• Price rates for discount points requests
• Review competing mortgage offers and make counteroffers
• Assist loan officers with pricing questions and product selection

• Contribute to team goal of closing 461 purchase loans annually
• Ensure all Homewise loans meet investor and regulatory requirements (e.g., RESPA, TILA, QM) with no exceptions

• Customer service: responsive and customer-focused; adheres to Homewise standards
• Listening: understands others’ viewpoints and anticipates needs
• Communication: clearly conveys issues both verbally and in writing
• Flexibility and adaptability: adjusts to changing priorities
• Problem-solving: handles complexity and change effectively
• Computer
  
  Skills:
  
  proficiency in Excel, Word, Outlook, LO systems; familiar with mortgage systems
• Independent work: able to work with minimal supervision
• High standards: strives for excellence

• Associate’s degree in Business, Finance, Accounting, or a related field; two years of related work experience
• Coursework or certification in mortgage banking, real estate finance, or loan processing
• Familiarity with mortgage systems (e.g., Calyx, Encompass, ICE, MERS)
• Training in compliance regulations (RESPA, TILA, QM, TRID)

• Availability to work flexible hours, including evenings or weekends, as needed

• Largely sedentary role
• Occasional ability to lift up to 20 pounds