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Senior Genesys Cloud Telecom Architect; Tier 3 - Hybrid
Job in
Albuquerque, Bernalillo County, New Mexico, 87101, USA
Listed on 2026-03-03
Listing for:
Sandia Laboratory Federal Credit Union
Full Time
position Listed on 2026-03-03
Job specializations:
-
Engineering
Systems Engineer
Job Description & How to Apply Below
A regional financial institution is seeking a Senior Telecom Engineer / Genesys Cloud (Level
3). The role involves designing and optimizing voice and contact center systems, providing Tier 3 support, and collaborating with IT and operations teams. Ideal candidates will have over 5 years of experience in telecom engineering and a strong understanding of VoIP and SIP technologies. This position offers an opportunity to establish best practices and improve services while maintaining compliance with security standards.
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Position Requirements
10+ Years
work experience
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