Front Desk Receptionist; Bilingual - Spanish

Front Desk Receptionist (Bilingual - Spanish)

Join our team as a Front Desk Receptionist at Dental Dreams LLC in Albuquerque, NM. The position focuses on scheduling appointments, providing excellent customer service, and supporting the operational goals of our dental practice. This role serves as an entry‑level platform with potential advancement to positions such as Lead Front Desk, Dental Assistant, Lead Dental Assistant, Assistant Office Manager, and Office Manager.

$15.00/hr – $17.00/hr

Family Smiles LLC is a growing dental practice dedicated to delivering high‑quality services in first‑class facilities. We hire highly qualified professionals committed to superior patient care and empower employees with career growth opportunities.

• Competitive compensation
• Career mobility and advancement
• Career training and development
• Benefits package includes:
  • Medical & Vision Insurance
  • FREE dental treatment at our locations
  • PTO
  • 401(k)
  • Life Insurance, Pet Insurance, and more

• Maintain a high level of customer service at all times
• Work as part of a team with a strong emphasis on communication
• Schedule patient appointments to meet monthly and daily goals
• Answer phones and confirm appointments
• Greet and check‑in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast‑paced environment
• Collect payments, co‑payments, and deductibles
• Create insurance claims and submit pre‑authorizations
• Pull patient charts for future appointments when necessary
• Maintain a clean and professional office environment
• Assist with presenting and/or explaining treatment plans

• Bilingual in Spanish (preferred)
• Customer service experience
• Experience with Dentrix and/or Eaglesoft

Entry level

Full‑time

Administrative

Medical Practices

KOS Services Inc. / Family Smiles LLC is an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.