Customer Service Representative - Storehouse

Customer Service Representative - Storehouse

Job Category:
Customer Service

Requisition Number: CUSTO
001831

• Posted :
  January 16, 2026
• Full-Time
• On-site

Showing 1 location

Albuquerque, NM 87102, USA

Come Join Adelante as our Customer Service Representative and help serve the community and make an impact on people's lives!

This full-time role is based at our Storehouse New Mexico food pantry, where your administrative and customer service support directly impacts individuals and families in need. Your work helps keep operations moving and ensures no one leaves without being supported.

What You'll be Doing:

Greet visitors and answer phones with professionalism and warmth

Support customers and donors, answer questions, and help resolve concerns

Handle general clerical tasks like filing, scheduling, and data entry

Maintain office equipment and supplies

Prepare and submit basic reports and documentation

Run errands and deliver paperwork to other locations as needed

Jump in to help with other tasks as they come up—no two days are the same

Schedule & Pay:

Job Type: Full-time Tuesday thru Saturday 7:00am - 3:30pm

Pay:
From $17.68 per hour

Benefits include: Medical, Dental, Vision, 403(b), PTO, NM Sick Leave, holiday pay, employee referral & wellness programs, scholarships, employee loans, store discounts, and more!

Education and Experience:

• High School Diploma (or equivalent) required
• Customer Service experience and at least one year recent experience utilizing Microsoft (Word, Excel, Outlook, Access) applications required.
• One (1) year experience in general clerical duties required including receptionist duties and customer service responsibilities required.

Other Requirements: Must pass background/fingerprint screening and pre-employment drug screening. Must have an insurable driving record and must possess a valid NM driver’s license. Must be able to lift 50+ pounds, stand, walk, bend, stoop and carry frequently. Must be able to climb 5 ft., reach above shoulders, balance, push/pull, occasionally. Must be able to work in a busy, fast-paced, sometimes noisy environment, may be exposed to combative clients.

Adelante is a drug free workplace. Adelante is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

High School or better.

NM LICENSED DRIVER

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.