Quick Lane Service Advisor

Description

This position is a full time position, business hours Monday through Saturday, from 7:00 a.m. till 7:00 p.m.

At Chalmers Ford, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Don Chalmers Ford is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.

The Service Advisor is responsible for providing excellent customer service keeping in mind that our customer’s perspective comes first. This individual presents a friendly, professional greeting to customers and helps identify, confirm and offer resolution to customer concerns. Serves as the communicator between customer and technician, ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

• 401(K) savings plan
• Paid Holidays
• Paid Time Off
• Health, Dental and Vision insurance
• Basic Life Insurance
• Discounted Vehicle Purchases

• Must be able to pass a drug screen.
• Current valid New Mexico Driver's License
• Communication skills – communicates effectively with others
• Time management – managing one’s own time and time of others
• Typing – ability to type efficiently in order to enter repair orders
• Mathematics – calculating service costs and counting change
• Basic computer skills

• Experience preferred as a Service Advisor/Service Consultant
• Proven record of achieving exceptional Customer Satisfaction
• Above average energy level
• A desire for a long term career with a growing organization
• Personal and professional integrity
• Reynolds and Reynolds POWER computer experience a plus