Parts Specialty Associate - Crushing & Screening

Parts Specialty Associate – Crushing & Screening

Job Category: Parts

Requisition Number: PARTS
005446

• Posted:
  December 18, 2025
• Full‑Time

700 Wagner Ct SE, Albuquerque, NM 87105, USA

Wagner Equipment Co. offers challenging career opportunities, extensive training and employee development. This role supports our Crushing & Screening division as a Parts Counter Sales person, performing sales and administrative duties with strong parts knowledge and customer service skills.

$20.00 – $35.00 per hour, dependent on education and experience.

• Paid Time Off (PTO) Plan – Up to 96 hours of PTO in your first year + 8 company paid holidays
• Medical, dental, and vision insurance
• Life and AD&D Insurance
• Retirement Plans – 401K and Roth 401K, company contribution up to 7%
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• CEFCU – Citizens Equity First Credit Union – employee banking services
• Additional Benefits – Unum Supplemental life Insurance, Aflac Critical Illness + Accidental Insurance, , discounted employee phone plans.

• Receives phone and walk‑in customer requests for parts.
• Locates parts on various machines, CAT and other brands.
• Finds parts using automated system.
• Maintains organized notes and desk for quick access.
• Handles warranty credits, inspections and return processes.
• Pulls and processes orders, credits and quotes.
• Documents backorder needed notes for analysts.
• Ensures proper shipping instructions on orders.
• Cooperates with team members to meet warehouse/parts goals.
• Acts as liaison to Service Shops for parts backorders.
• Answers phone calls promptly and professionally.
• Assists counter personnel with parts information.
• Supports supervisor on projects.
• Handles on‑call duties after hours.
• Recommends additional purchases when selling a part.
• Provides leads to PSSR’s, Service shops, etc.
• Conveys parts technical information when needed.
• Directs customers to appropriate service techs.
• Other duties as assigned by manager.

• High School Diploma or GED.
• At least 1 year working with parts.
• At least 1 year administrative/clerical experience.
• At least 1 year customer service experience.
• At least 1 year sales experience.

• Standing, walking, talking, sitting, use of hands & hearing.
• Squatting/Kneeling.
• Ability to ascend/descend ladders, stairs, etc.
• Data entry, telephone, reading/writing, reasoning, organizational, communication, math skills.
• Safety & Product knowledge.
• Medium work, lifting/moving objects up to 32 pounds or more.

• Noise:
  Loud.
• Environment:
  Indoors and Outdoors.

Job offers are contingent upon required pre‑employment screenings, including background checks, drug/alcohol testing, fit for duty testing and other job‑related tests.

This description is not a comprehensive list of responsibilities. Duties may change at any time.

Requirements are representative of minimum knowledge, skills and abilities needed. Employee must possess the skills to perform each duty proficiently.

Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer.

Wagner Equipment Co. is a protected employer. All applicants are notified of their rights under federal employment laws.