Receptionist, Administrative/Clerical
Listed on 2026-03-12
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Administrative/Clerical
Office Administrator/ Coordinator
Job Overview
Join H&R Block as a seasonal Client Service Professional/Receptionist. You will focus on providing exceptional client experiences, ensuring clients are matched with the right tax professional, and maintaining an organized front office.
Key Responsibilities- Answer phones and greet clients in a personalized, friendly, and inviting manner.
- Match clients with the best‑suited tax professional for their needs.
- Schedule clients according to their preferences.
- Ensure all client needs are met during service, both in person, over the phone, or virtually.
- Maintain office cleanliness and organization of resources with team members.
- Perform other duties as assigned.
- High school diploma or equivalent.
- Ability to work flexible schedule and/or in multiple locations.
- Experience working in a fast‑paced environment.
- Previous experience in a customer‑service environment.
- Ability to multi‑task.
- Strong organizational and time‑management skills.
- Computer proficient with the ability to use Microsoft Office.
- Sales or marketing experience.
- Employee Assistance Program with Health Advocate.
- Wellbeing program, Better You, to help build healthy habits.
- Neurodiversity and caregiver support available.
- Various discounts on everyday items and services.
- Medical coverage, 401(k) retirement savings plan, and Employee Stock Purchase Plan.
At H&R Block, we believe in a high‑performing, connected culture where everyone feels like they belong. We continuously strive to improve our business through innovation, client experience, and sustainable growth. We are committed to building a connected culture that welcomes diverse perspectives.
Equal Opportunity EmployerH&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
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