Administrative Assistant

Overview

Primarily responsible for providing administrative assistance and daily customer service to homeowners, HOA board members and staff at our New Mexico Regional office.

• Provide a wide spectrum of traditional office support such as, but not limited to: writing correspondence as needed, answering phones, ordering office supplies.
• Extend top-notch customer service and problem resolution via phone and face-to-face interaction with board members, committee members and residents.
• Arrange various meetings (times/locations) and prepare all correspondence necessary to notify included parties.
• Architectural Control Request process oversight.
• Maintains accurate and current association records.
• Performs other duties as directed by management staff.

• Ability to multitask and prepare and process large amounts of administrative tasks.
• Ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines.
• Exceptional organization and tracking skills.
• Ability to function efficiently in a high volume, fast-paced environment.
• Ability to proficiently utilize computer programs and database systems, including Microsoft office, internet and e-mail systems.
• Ability to interact and work professionally, positively and effectively with homeowners and staff at all levels.
• Excellent customer service skills.
• Advanced communication skills both verbally and written.
• Ability to work collaboratively and cooperatively within the department as well as with other departments.

• Primarily sitting in an office setting utilizing computer.
• Some errand running as needed.