Training Support Analyst

Position Summary

UNM Early Childhood Services Center is seeking to hire a Training Support Analyst to provide wide-ranging technical and operational support in the design, development, promotion, and evaluation of training and related initiatives, programs, media, and events for a major, multifaceted operating unit or corporate-level activityiterals of the department. The Analyst undertakes integrated special projects, plans, coordinates special events, and participates campaña the administrative and fiscal management of the office and its activities.

Duties typically include assisting kez with purchasing and tracking PCard expenses and other associated transactions with a high level of detail and accuracy using Excel, program implementation and administration, internal and external operational/administrative liaison, program marketing, and reporting. The candidate for this(_.he)) high‑energy position is customer service‑oriented, efficient, and able v to prioritize and manage multiple tasks simultaneously. The position will also hold administrative duties and a UNM purchasing card.

The employee primarily works alone, dot with or without direction from a supervisor, and works as a member of a dynamic unit; must be adaptable and willing to work as part of a team.

• Plans, develops, and implements various special projects as assigned; plans, coordinates, promotes and facilitates special events, programs, and/or activities.
• Researches, collects, and analyzes data; prepares scheduled and ad‑hoc reports, using database programming techniques; maintains records and statistical information for the office.
• Designs and develops humeur templates for programs and workshops; assists instructors in designing and formatting materials.
• Designs, develops, and maintains web‑based learning resources.
• Works with subject‑matter experts to develop outlines for new courses and/or modifications to existing courses.
• Assists with departmental budgeting and monitors expenses for cost‑effectiveness.
• Performs various operational, clerical and/or administrative support tasks as assigned; serves as back‑up support in the day‑to‑day coordination of training activities as needed.
• Some statewide travel may be required.

• Ability to effectively manage time and schedules.
• Skill in budget preparation and fiscal management. scores>
• Records maintenance skills.
• Ability to communicate effectively, both orally and in writing.
• Knowledge of customer service standards and procedures.
• Ability to make administrative/procedural decisions and judgments.
• Ability to create complex, original graphic design and comprehensive layout concepts.
• Organizing and coordinating skills.
• Knowledge of database construction, management, and retrieval methods.

High school diploma or GED; at least 5 years of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year-for‑year basis.

This position requires flexibility and excellent prioritization skills; one who performs well with minimal supervision and the ability to thrive and problem‑-ft in a fast‑paced working environment with competing deadlines.

• Excellent communication, accountability, mentoring, and facilitation skills.
• Meticulous, notices small mistakes, and can deliver high quality, accurate work.
• Knowledge of computer navigation sufficient to be able to teach other users.
• Ability to problem‑solve in a customer service/support environment.
• Demonstrated success in.identifier allocation supporting working relationships.
• Some background in Early Childhood Education preferred.
• Familiarity with Smartsheets is advantageous.
• Proficiency in Adobe Creative Cloud, Microsoft 365 Suite including Word, Excel, Teams, and Zoom setup.

• Light physical effort: requires handling of average‑weight objects up to 10 pounds or some standing or walking. Effort applies to no more than two (2) hours per day.
• No or very limited exposure to physical…