Restaurant Server

Overview

Join to apply for the Restaurant Server role at Huddle House

Across America, Huddle House is a unique member of the communities it serves. The bonds between team members and customers are a hallmark of the dining experience, and the company purpose is to bring friends and families together over delicious food served from the heart. The guest is the boss, and we aim to provide freshly prepared food any way guests want it.

The Restaurant Server will oversee the day-to-day operation of first-class customer service and food service in the restaurant. The incumbent will be responsible for properly receiving food orders and conveying food orders to the cook staff, delivering food promptly, and maintaining cleanliness of the assigned serving section. The role requires providing excellent customer service at all times and being a strong teammate to the franchise partner.

• Report to work on time in a clean and complete proper uniform
• Greet all customers with a smile and a verbal greeting: “Good Morning or Welcome to Huddle House.”
• Review the menu with customers when needed, suggestively sell products, and take orders from each customer at the table
• Using proper, approved abbreviations and submit tickets to the cook’s station
• Deliver food in a timely manner to the customer when food is ready
• Handle money from customers, account for all tickets, credit cards receipts, and ensure all tickets are rung up and closed before the shift ends
• Complete the position checklist while stocking and preparing the unit for the next shift
• Perform all prepping and cleaning duties as detailed or assigned by supervisor, including bussing tables, sweeping and mopping floors, cleaning bathrooms and walls
• Bring all items of concern to the attention of the manager immediately, especially safety concerns and customer service complaints
• Know the menu, daily features when applicable, which juices, add-ons and desserts to suggestively sell
• Know and follow the Huddle House steps of service with each guest to maximize shift sales

• Excellent customer service skills
• Ability to communicate effectively with all restaurant staff
• Some previous restaurant experience preferred
• “Can do” attitude and willingness to be on shift

• Commitment to Excellence
• Work Hard
• Teamwork
• Make a Difference
• Have Fun

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Huddle House Corporate.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Management and Manufacturing
• Industries:
  Restaurants