Diesel Service Technician​/Mechanic; Advance

Minimum Qualifications

• Education:
  • High school diploma or GED required.
  • Completion of advanced vocational, technical, or trade school training in automotive, diesel, or heavy equipment technology preferred.
• Experience:
  • Minimum of 2-5 years of progressive hands‑on experience in vehicle diagnostics, maintenance, and complex repairs in a dealership, commercial fleet, or heavy‑duty service environment preferred.
  • Demonstrated experience mentoring or training junior technicians is preferred.
• Licenses/Certifications:
  • Valid driver’s license required.
  • Automotive Service Excellence (ASE) Master Technician certification or equivalent preferred.
  • OEM‑specific certifications (e.g., Diesel Engines) preferred.
  • Commercial Driver’s License (CDL) or ability to obtain one is preferred.
• Technical Proficiency:
  • Advanced diagnostic skills with proficiency in using electronic diagnostic tools and manufacturer software.
  • Strong ability to interpret complex wiring diagrams, technical bulletins, and repair manuals.
• Other Requirements:
  • Ability to work independently and provide technical leadership to others.
  • Must meet the physical demands of the job, including lifting heavy parts and working in confined spaces.
  • Flexibility to work overtime, weekends, or on‑call as required.

• Oversee Daily Shop Operations and Workflow
  • Review incoming repair orders to assess workload, priority, and technician skill alignment.
  • Assign jobs to technicians based on capabilities, availability, and urgency.
  • Monitor repair progress throughout the day and make adjustments to maintain productivity and meet promise times.
  • Coordinate workflow between service advisors, parts department, and technicians to ensure efficient shop operations.
  • Serve as the primary point of contact for technical escalations and complex repair situations.
• Provide Advanced Diagnostics and Technical Expertise
  • Perform high‑level diagnostics on the most difficult, unusual, or escalated repairs.
  • Verify diagnostic conclusions of junior or mid‑level technicians when additional confirmation is needed.
  • Guide technicians through advanced troubleshooting procedures and ensure accurate root‑cause analysis.
  • Maintain mastery of manufacturer systems, service procedures, and technical updates.
• Ensure Quality Control and Repair Accuracy
  • Conduct final inspections on repairs requiring senior‑level oversight.
  • Verify that completed work meets manufacturer, safety, and company standards.
  • Review repair documentation and confirm completeness, accuracy, and compliance.
  • Test drive vehicles post‑repair to ensure safe and proper operation when required.
  • Identify recurring repair issues and collaborate with service management to address underlying causes.
• Support and Develop Technicians
  • Mentor, train, and support apprentice, junior, and intermediate technicians.
  • Demonstrate proper diagnostic methods, repair techniques, and use of specialty tools.
  • Provide constructive feedback on performance, quality, and efficiency.
  • Assist in onboarding new technicians and guiding them through shop expectations and processes.
  • Promote a learning environment by sharing technical knowledge and best practices.
• Coordinate with Service Advisors and Parts Department
  • Communicate clearly with service advisors regarding repair status, additional findings, and required approvals.
  • Work directly with parts personnel to identify needed components, resolve parts delays, and support accurate parts sourcing.
  • Provide accurate labor times and technical explanations to support estimate creation and customer communication.
  • Help service advisors understand complex repair needs so they can relay information accurately to customers.
• Maintain Safety, Cleanliness, and Regulatory Compliance
  • Model and enforce safe work practices and adherence to OSHA, DOT, and shop safety standards.
  • Conduct routine safety inspections of equipment, lifts, and work areas.
  • Ensure technicians follow proper procedures for hazardous materials, waste disposal, and environmental compliance.
  • Promote a clean, organized, and hazard‑free shop environment.
• Perform Advanced and Complex Repairs
  • Carry out the most technically demanding vehicle repairs, overhauls, and diagnostic procedures.
  • Adapt repair strategies…