ACTT Assistant Team Leader

Make a Difference in Someone’s Life!

At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury.

You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you’ll find e, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders.

An ACTT Assistant Team Leader must have a Master degree in Human Services and one of the following qualifications:

• LCMHC-A
• LCSW-A
• LMFT-A

The primary responsibilities of the Assertive Community Treatment Team Assistant Team Leader is to assist the Team Leader in managing all clinical and operational aspects of the ACT Team to ensure team goals are met. This position will assist the Team Leader in guiding, directing and evaluating each assigned team member to ensure excellent, courteous, helpful, and respectful service. This position will also directly assist and support individuals who are served in the development of skills, behaviors, responsibilities, and supports needed to live, learn, work and be integrated into the community with the greatest possible degree of self-determination and independence.

• Assist with providing effective oversight, direction, and administrative and clinical supervision to assigned staff/programs.
• Participate in hiring, disciplining, firing, training, and performance appraisals where appropriate/needed. Assist with ensuring that programs are fully staffed with qualified, trained employees as required.
• Assume responsibility for day‑to‑day staff schedules, coverage and reporting information to the team leader.
• Assume responsibility for monitoring authorizations, Person Centered Plans and all required paperwork and hold staff accountable for submitting required paperwork.
• Schedule and ensure effective 24‑hour, 7 day a week, 365 day a year coverage for individuals served as required by program.
• Serve as a practicing clinician on assigned Assertive Community Treatment Team and coordinate the activities and services in assigned area.
• Lead meetings and disseminate information to other ACTT staff from various sources. Provide support to ACTT staff.
• Facilitate training of independent living skills, establish access to community services and agencies, assist individuals in establishing support networks in the community and assess individual needs on a daily basis.
• Coordinate services with the program, staff, inpatient facilities, and detoxification facilities and establish linkage to residential programs, self‑help programs and community resources.
• Act as liaison with the program after hours staff on a daily basis through exchange of participant information; briefly detailing the presenting problem and after hours plans for the individuals being served by the Assertive Community Treatment Team.
• Meet regularly with the other Assertive Community Treatment Team members to formulate and disseminate information and be regularly available by telephone and/or pager.
• Document participant activities consistent with the service records manual. Write an event note that reflects participant activities, goals, interventions, and outcomes.
• Develop service plans and/or person‑centered plans as appropriate, and screen referrals in coordination with the other Assertive Community Treatment Team members.
• Meet regularly to review the total caseload, problems solve, develop plans, and determine daily duty assignments.
• Assist with assessing and monitoring the quality of services of assigned programs including but not limited to conducting audits of charts, participating in the peer review process,…