Multi-Unit Team Leader

Join to apply for the Multi-Unit Team Leader role at H&R Block
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This role is in-person and not remote. You will start with a flexible part-time schedule in the fall to prepare for the busy tax season, transitioning to full-time January through April, with evening and weekend hours as needed.

• Provide leadership over three H&R Block tax offices and guide customer‑centric teams to accelerate seasonal tax business.
• Serve as the front‑line manager responsible for leadership and development of associates, delivering an outstanding client experience and achieving office growth objectives for three offices.
• Lead daily team meetings, communicate essential information, and create associate work schedules with accurate timekeeping and labor management.
• Travel between offices as required.
• Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment.
• Partner with the District General Manager (DGM) to create and implement office‑level growth plans and client growth targets, including developing local partnerships and managing office community involvement.
• Assist the DGM in recruiting and interviewing candidates for tax office positions.
• Conduct timely performance reviews and address performance concerns with the Associate Relations Center.
• Build an engaging team environment across all offices by training and coaching associates and recognizing outstanding contributions.

• People management experience, with demonstrated ability to grow and develop associates.
• Aptitude for growth plan execution and leading toward a growth culture.
• Strong decision‑making and judgment skills; able to function effectively in a fast‑paced environment with minimal supervision.
• Strong interpersonal and communication skills with a customer‑centric mindset to understand and exceed client needs.
• Computer proficiency with MS Office.
• Bachelor’s degree in a related field, or a high school diploma with the equivalent combination of experience.
• Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns).

• Employee Assistance Program with Health Advocate.
• Wellbeing program, Better You, to help you build healthy habits.
• Neurodiversity and caregiver support for you and your family.
• Discounts on everyday items and services.
• Medical coverage, 401(k) Retirement Savings Plan and Employee Stock Purchase Plan (eligibility requirements apply).
• See all available benefits at

At H&R Block we remain committed to building a Connected Culture — one in which trust, care, and connections are how we work together to create an environment where everyone feels safe to bring their authentic self to work and feels they belong as part of a larger team.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment.