Director of Operations

Overview

DLF North America is recruiting for a Director of Operations for our Albany, OR site. DLF Group is a world leader in the development and sale of high-quality grass seeds for agricultural forage and the professional lawn markets. DLF North America SBU is one of four Strategic Business Units. DLF employees are characterized by competence, passion, and commitment, and we act with respect, trust, and integrity in all we do.

Check us out at  (Global),  (USA),  (CA), and visit our careers page at

About the Job:
The Director of Operations oversees end-to-end daily operations, ensuring the Albany site operates safely, efficiently, and in alignment with company standards and strategic priorities. This role leads cross-functional teams, manages workflows across supply chain and operational processes, and partners with regional leaders to drive continuous improvement, financial performance, and customer service outcomes. The Director of Operations is accountable for operational governance, cost control, resource allocation, and ensuring the site performs to a high operational and financial standard.

They act as the central point of contact for all site-related decisions, risks, and escalations.

Operational Leadership

• Lead all day-to-day site operations, ensuring safe, efficient, and compliant execution across production, logistics, planning, inventory, and procurement activities.
• Provide leadership, direction, and support to on-site teams and functional leads.
• Ensure clear coordination and communication across departments to maintain seamless operational flow.

Supply Chain & Planning Coordination

• Maintain alignment between supply, demand, and operational capacity to meet service and production goals.
• Oversee production scheduling, inventory flow, and inbound/outbound logistics.
• Support regional leaders and cross-functional teams (procurement, inventory, planning, customer service) to ensure materials and products move through the supply chain effectively.
• Coordinate with internal and external warehouse and storage locations within the Oregon network.

Performance, Efficiency & Financial Management

• Monitor operational performance and site-level KPIs, identifying opportunities and driving actions to improve efficiency, productivity, and service levels.
• Manage site financial performance, including operating costs, resource utilization, and budget adherence.
• Drive initiatives that ensure the site remains financially sustainable, efficient, and competitive.

Governance, Standards & Compliance

• Ensure operational processes, safety protocols, and site practices comply with company, regulatory, and industry standards.
• Develop, implement, and reinforce standard operating procedures and governance frameworks.
• Lead resolution of operational issues and escalations, ensuring decisions follow governance and compliance requirements.

Safety, Quality & Compliance

• Champion a strong safety culture through leadership, communication, and visible engagement.
• Ensure all safety, environmental, and quality standards are upheld across the site.
• Conduct and support safety audits, incident investigations, and compliance reviews.

Continuous Improvement

• Lead and support continuous improvement activities aimed at reducing cost, increasing throughput, and improving quality and service.
• Identify operational risks, inefficiencies, and bottlenecks, implementing corrective actions or process improvements.
• Participate in regional or cross-site improvement initiatives and knowledge-sharing forums.

Systems & Reporting

• Use ERP, planning, and reporting systems (Navision, Anaplan, Power BI) to support decision-making and maintain operational visibility.
• Review site performance data and prepare reports for senior leadership as required.
• Ensure data accuracy and transparency across operational and supply chain activities.

Leadership & People Development

• Provide coaching, mentoring, and development opportunities for staff and functional leads.
• Foster a collaborative culture focused on teamwork, accountability, and innovation.
• Maintain flexibility in managing direct reports as organisational structure evolves.

Other Duties

• Represent the site in the…