Clinic Operations Manager II

Job Summary/Purpose

Responsible for all aspects of the daily operation of assigned facilities including staff supervision, monitoring patient flow, budgeting and acting as a liaison with patients, providers, hospital departments and administration. Position will be classified as a level I, II, or III Manager based on scope of responsibility, to include number of service lines, communities, clinics, and FTEs.

The Primary Care teams at Samaritan Health Services offer complete health care for all family members from newborns to seniors through their pediatric, family medicine and internal medicine providers. They encourage and offer preventive care, including annual exams, health screenings and counseling regarding health and lifestyle.

• Associate's degree or equivalent experience required.
• Two (2) years business process experience required, preferably in healthcare.
• Two (2) years leadership experience required.
• If responsible for a leadership development project, one (1) year experience as an SHS Clinic Operations Manager I required.

• Leadership - Inspires, motivates, and guides others toward accomplishing goals. Achieves desired results through effective people management.
• Conflict resolution - Influences others to build consensus and gain cooperation. Proactively resolves conflicts in a positive and constructive manner.
• Critical thinking – Identifies complex problems. Involves key parties, gathers pertinent data and considers various options in decision making process. Develops, evaluates and implements effective solutions.
• Communication and team building – Leads effectively with excellent verbal and written communication. Delegates and initiates/manages cross-functional teams and multi-disciplinary projects.

• Rarely (1 - 10% of the time)
• Occasionally (11 - 33% of the time)
• Frequently (34 - 66% of the time)
• Continually (67 – 100% of the time)
• CLIMB – LADDER
• LIFT (Floor to Waist: 0"-36") 20-40 Lbs
• SQUAT Static (hold >30 sec)
• STAND
• WALK – LEVEL SURFACE
• WALK – INCLINE
• CLIMB – STAIRS
• BEND FORWARD at waist
• SQUAT Repetitive
• ROTATE TRUNK Standing
• PUSH (40-60 pounds force)
• PULL (40 - 60 pounds force)
• SIT
• ROTATE TRUNK Sitting
• REACH – Forward
• REACH - Upward
• FINGER DEXTERITY
• GRASP Hand/Fist
• PINCH Fingers
• MANUAL DEXTERITY Hands/wrists
• LIFT (Floor to Waist: 0"-36") 0-20 Lbs
• LIFT (Waist to Eye: up to 54") 0 - 20 Lbs
• LIFT (Knee to chest: 24"-54") 0 - 20 Lbs
• LIFT (Overhead: 54" and above) 0 - 20 Lbs
• CARRY 2-handed, 0 - 20 pounds
• CARRY 1-handed, 0 - 20 pounds