POOL Library Reference Assistant

Please see Special Instructions for more details.

Applications submitted to this recruitment pool are reviewed on an as-needed basis. Qualified applicants will be contacted when positions become available.

Please complete the online application and upload or attach the following required documents:

• Resume
• Unofficial Academic Transcript (if needed to meet minimum qualifications)

If your transcript is issued in a language other than English, please include a translated copy.

Provides support to library patrons through assistance in locating and using all library materials and services, including responding to basic and intermediate reference and research questions. Works on library-related projects, possibly including Web site editing, collection development, cataloging, and programming. Assists students with software and hardware problems. Refers patrons to relevant services on campus and in the community. Provides backup for circulation services.

• Position requires a high school diploma or equivalent plus a minimum of three years full-time related experience, or;
• An AA/AS degree with an emphasis in library or computer science plus one-year full-time related experience, or;
• An equivalent combination of education and experience that would enable performance of the full scope of the position.

• Requires thorough knowledge of the practices of library operations.
• Requires considerable knowledge of the specific systems, materials and equipment used in the library.
• Requires good communication and organizational skills.
• Requires basic keyboarding, typing and general office skills.
• Requires working knowledge of modern office software.

• Requires the ability to independently perform all of the duties of the position efficiently and effectively both in person and in a remote environment.
• Requires the ability to communicate with patrons and staff using a variety of communication tools in a manner that meets their needs and reflects positively on the library and the college.

• Knowledge of library systems-software and databases, and webpage editing is preferred.

Requires speaking and hearing ability sufficient to hear over phone and carry on routine conversations.

There is frequent customer contact. Considerable time is spent working on a computer.

• Provides library support to users through information and technical assistance about locations/availability of materials, usage of resources, and all library services in person, by phone, email, and other channels.
• Provides library users with basic and intermediate reference and research assistance, referring complex questions to the Director, Library and Learning Center, when appropriate.
• Performs routine updates to the library website. Uses the library system software to complete a variety of task related to circulation, cataloging, and collection development.
• Provides support to library users for a variety of software applications including word processing, spreadsheets, PowerPoint, Internet applications, email, and other library lab software. Refers students to Librarians or Library Computer Specialist when appropriate.
• Works with teaching faculty and librarians to prepare research guides and bibliographies.
• Assists the Librarians with collection development. Assists with the marketing of the library’s resources by creating displays and promotional materials.
• Performs circulation duties, as needed, when circulation staff are unavailable.
• May provide tours and basic instruction to classes on the use of the library’s resources.
• Participates as a team member of the Library.
• Performs other related duties as assigned or required to help facilitate student access

All Part-time Classified employees begin at Step 1 of the salary schedule, corresponding to the position’s grade. Placement at a higher step on the salary schedule is not negotiable. Step increases are subject to eligibility, and only take place at the end of the Fiscal Year in July if approved and submitted by the employee’s supervisor of…