Police Clerk

General Description

Join Our Team as a Police Clerk - Serve Your Community Behind the Scenes

Do you thrive in a fast-paced, detail-oriented environment? The Albany Police Department is looking for a dedicated and professional individual to join our Records Division as a Police Clerk. In this essential frontline role, you will play a key part in supporting public safety by responding to non-emergency phone calls, assisting walk-in visitors from behind secure glass, and accurately recording important information.

This position requires the ability to manage a high volume of daily calls while providing courteous and professional assistance to the public at the front counter.

This is more than just an administrative position-it's a chance to make a real difference in your community. We're seeking someone who is customer-service focused, calm under pressure, and ready to be a key part of our front-line support team.

No college degree required; comprehensive on-the-job training provided! If you're ready to serve with professionalism and purpose, we encourage you to apply today!

This position's regular schedule is Monday to Friday from 9am - 5:30pm

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Recruitment & Selection Timeline

The screening process will consist of the following:

* City of Albany Final date to receive applications:
The initial review of applications will occur on Monday, March 16, 2026.

After this date, applications will be reviewed and considered as needed.

* Virtual 5-Minute Interviews:
Conducted remotely via Microsoft Teams

* Booklet Testing (Written Test):
In-person at Albany Police Department

* Formal Interviews:
In-person at Albany Police Department

* Command Interviews:
In-person at Albany Police Department

* Fingerprinting:
In-person at Albany Police Department

* Background Investigation:
In-person interview and online personal history statement completion

First review of applications will be on Monday, March 16 for any applications received by midnight on Sunday, March 15. Applications received on or after March 16 will be reviewed and considered as needed, and this recruitment may be closed at any time after March 15 without prior notice.

Salary

Incentives:

The City of Albany may offer various incentives, which could include, but are not limited to, the following:

* City-Provided Uniforms and Equipment:
Includes uniforms, necessary equipment, and uniform cleaning.

* Bilingual Pay (Spanish or Sign Language):

* 3% for Intermediate proficiency

* 5% for Advanced proficiency

* Education Pay:

* 3% for an Associate's Degree

* 6% for a Bachelor's Degree

Benefits include:

* Excellent medical, vision and dental benefit package for the employee and qualified family members with low monthly out-of-pocket cost. Currently, the employee-paid premium is approximately $56 per month for employee-only coverage up to a max of $160 per month for family coverage.

* City-paid contribution to a VEBA Trust account for out-of-pocket healthcare expenses. Currently, the annual contribution is $2,000 for employee-only and $4,000 for employee plus dependent(s).

* Paid time off:

* 8 hours of sick leave per month

* 18 hours of vacation leave per month, with progressive increases based on years of service.

* Excellent retirement benefits:

* City-paid participation in the Oregon Public Employee Retirement System (OPSRP and IAP)

* City-paid contribution (2.5%) into pre-tax deferred compensation plan

* In addition, other benefits such as education reimbursement, employee assistance program, basic life insurance, long-term disability, and flexible spending accounts for healthcare and childcare expenses.

Essential Functions/Duties & Responsibilities

This position provides administrative and clerical support to law enforcement personnel by handling a variety of routine and specialized tasks. Responsibilities include processing non-emergency service requests, maintaining sensitive or legal records, answering phones, greeting and assisting the public at the front counter, and ensuring efficient and professional customer service. Related duties may be assigned as necessary.

The duties listed are intended only as illustrative examples of the various types of work that may be performed by individuals in this classification. Any of the following duties may be performed. These examples are not necessarily performed by all incumbents and do not include all specific essential functions and responsibilities the incumbent may be expected to perform.

* Answers incoming telephone calls, determines nature and urgency of calls, and routes calls according to department guidelines. Takes reports over the phone that do not require emergency or officer response and enters data into various software programs.

* Provides a variety of information to the public and governmental agencies. Responds to written inquiries for special or specific law enforcement information while complying with public record laws and confidentiality.

* Operates computerized records management system and enters…