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Senior Proactive CX Program Lead
Job in
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-03-01
Listing for:
Coinbase
Full Time
position Listed on 2026-03-01
Job specializations:
-
Software Development
Senior Developer
Job Description & How to Apply Below
A leading cryptocurrency platform based in Albany, NY, is seeking a Senior Program Lead for Proactive Support. You will drive efficiency by implementing a program that reduces customer churn and optimizes interactions using data-driven insights. Candidates should have over 5 years in program management, strong analytical skills, and a passion for enhancing customer experience.
This role offers a compensation range of $130,900 to $154,000, alongside additional benefits and equity options.
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Position Requirements
10+ Years
work experience
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