Residential Supervisor in Charge

Responsibilities

• Oversee and ensure implementation of all applicable emergency systems, agency policies, and program procedures.
• Respond to crises within assigned Residential Program/locations. Ensure response follows agency policy and protocol appropriate to the situation, and ensure that the individual clients behavior management plan(s) are followed. Ensure any physical intervention is conducted following TCI standards. Ensure completion of all forms and appropriate documentation of every restraint.
• Provide support to teams when asked for behavioral interventions and events. Will direct the team in absence of residential supervisor and will be a source of training , supporting and modeling for other staff.
• Ensure the security of campus and community locations, responding to any security concerns. Conduct random checks of assigned locations to ensure safety of residents.
• Be the primary person in charge of calling the police for any resident considered missing, completing or ensuring completion of the Missing Person Report form and canceling Missing Person Reports upon a residents return.
• Ensure contacts have been made with the residents family and guardian for all significant incidents.
• Maintain regular entries in the Online/On call log regarding all significant events that occur, and provide the leadership with specific additional information as. Ensure completion of documentation for all significant incidents.
• Ensure significant incidents are called into the Justice Center as applicable.
• Serve as the central person in charge of off campus trips. Approve and log all off-campus trips and assure such trips have proper staff coverage.
• Oversee and transport clients for medical, mental health, and other essential needs.
• Check and assure that all visitors have prior approval to be on the grounds.
• Be available to hear and document any neighbor concerns.

• Requires an Associate’s degree plus three years of experience, Bachelor’s degree preferred, OR HS plus at least five years of experience required.
• Drivers license is required.
• Must be able to pass the required physical.
• Must be able to complete and pass TCI training.

• Health care package: medical, dental, and vision
• Tuition reimbursement
• Paid time off
• Holiday Pay
• 401 (K) plan
• Life Insurance
• Loan repayment assistance
• Free training/CEU opportunities

At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.

Northern Rivers Family of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any other characteristic protected under applicable law.

We cherish the unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do meaningful work.

If you want a rewarding career where you make a positive impact on children and their families, we want to talk to you! At Northern Rivers Family of Services, we work together to make a difference in our client's lives while also strengthening our community.

We are a family of human service agencies united in our passion to helping children, families, and adults reach their potential. Northern Rivers coordinates the quality of care, depth of programs, and combined size and passion for the mission to provide care for more than 18,000 people each year in 41 counties throughout New York State. If you’ve got the talent, drive and desire to make a real difference in your community, you need to be a part of Northern Rivers Family of Services!

Our employees receive generous paid time off, an expansive health care package, tuition reimbursement, loan repayment assistance, free training/CEU opportunities, and much more!