Assistant Manager - Domestic Violence Housing

Description

Equinox is a non‑profit human services organization in the Capital Region. For more than 40 years, Equinox has reached out to people who need us most with innovative and effective programs that truly change lives, allowing us to fulfill our purpose of helping those we serve move forward on their paths to recovery, healing, and independence.

Equinox is Albany County’s primary provider of services for victims of domestic violence. Our Domestic Violence Programs provide safety for victims of Domestic Violence, including the elderly, and offer the support, assistance and tools they need to escape abusive situations and take control of their lives. Domestic Violence Services are available to all victims and their dependent children, regardless of gender, age, ethnicity, or sexual orientation.

The Assistant Manager is responsible for the daily operations of the non‑residential housing program. The AM reports directly to the Housing Program Manager and provides direct supervision to Project Break Free and ESSHI housing case managers. AM provides individualized case management to clients, including but not limited to: assessment, safety planning, goal planning, finding safe and affordable permanent housing, advocacy, information and referral, education and support.

AM utilizes, models and encourages a strengths based, asset development approach with clients throughout program. AM serves as the lead for Albany County’s Domestic Violence Coordinated Entry.

• Coordinate Project Breakfree and ESSHI housing program—monitor intakes, monthly rental subsidy, case management, and federal HUD and ESSHI reporting documentation compliance.
• Supervise Project Breakfree and ESSHI case managers.
• Serve as main point person and liaison for Domestic Violence Coordinated Entry for Albany County.
• Monitor and assess client needs and abilities, determine level of support needed to provide adequate assistance, determine eligibility and discharge in program.
• Develop and maintain positive working relationships with community housing services, landlords, and Property Management Company.
• Maintain case load providing direct case management services.
• Develop safety plans with clients.
• Assist clients in securing safe and affordable permanent housing, coordinate and assist with moving into the same.
• Accompany clients to DSS, community agencies, financial institutions, etc. to provide crisis intervention and ongoing assistance with other agencies as needed; advocate for clients both in person and through phone and written contact.
• Connect clients to appropriate community services including all other Equinox, Inc. services as needed.
• Maintain accurate case records; complete necessary paperwork and statistical requirements and reports for the agency and funding sources.
• Prepare weekly case reviews, including input from others involved in the case.
• Answer the 24‑hour hotline, providing telephone counseling, information and referral, conducting shelter intakes, and scheduling counseling appointments.
• Participate in staff meetings, program events, trainings and serve on committees as needed.
• Develop and maintain good working relationships with community services. Ensure that local service organizations are aware of the services provided by DV department. May represent the agency in formal and informal groups related to domestic violence services.
• Report suspected cases of child abuse/maltreatment as a mandated reporter.
• Act in accordance with Equinox mission, policies and procedures.
• Perform other duties as requested for the enhancement and continuation of programming.

• Ability to negotiate stairs.
• Ability to lift and carry minimum of 15 lbs.
• Ability to handle basic facility emergencies.
• Ability to drive and transport clients with agency vehicles.

• Bachelor’s Degree in human services major (5 to 7 years of relevant experience with a High School Diploma or equivalent will be substituted in lieu of an advanced degree.)
• Minimum three years human services experience.
• Minimum two years case management experience.
• Must have a clean, valid NYS Driver…