Specialist III w+ yrs as Spec lead); implement in HHS eligib sys/SNAP,HEAP Job Albany area,City of Albany New York USA,Social Work

Position: Specialist III (7+ yrs (w+ yrs as Spec lead); implement change in HHS eligib sys/SNAP, HEAP)
Location: City of Albany

Specialist III – PRD#

Duration: 18 months

Location:

Albany, NY – 50% Onsite

Mandatory

Qualifications:

Level III - More than seven (7) years of experience working on complex projects with 2 or more years in a leadership role as a Specialist.

Minimum of two (2) projects as a specialist implementing change (managing stakeholder networks, leading engagement, conducting readiness, creation/delivery of tools and plans) in a Health and Human Services eligibility system within one of the domains of SNAP, HEAP, Public Assistance, Medicaid, Child Support, Child Care, and/or Child Welfare.

Desirable

Qualifications:

At least five (5) years of experience in the human service domain determining eligibility, conducting enrollment and case management of SNAP, HEAP, Public Assistance, Medicaid, Child Support, Child Care, and/or Child Welfare programs.

More than three (3) years working directly for a social services district or state agency in New York State in a supervisory or mentorship position demonstrating innovation, flexibility, and critical thinking as a change champion.

Experience working on at least two large, complex State projects (e.g., technical, policy, operational, business process) in the human service domain involving OCM, training, or support during pilot and statewide deployments.

Experience leading teams executing project assignments, activities, and tasks managing resources and timelines on complex projects.

Experience developing, presenting, and facilitating communications and presentations to various stakeholder groups.

Duties/Responsibilities:

The OCM Specialist will contribute to the Organizational Change Management workstream within the overall Integrated Eligibility System (IES) program.
Assist in creating, reviewing, and revising engagement and business readiness tools, assessments, and plans for the Pilot and Statewide Engagements Models as described in the IES OCM Framework.
Lead a network of stakeholders (social services districts and/or state agencies) to conduct engagement activities and readiness assessments concerning impacts on policies, procedures, systems, and service delivery for SNAP, HEAP, Public Assistance, Medicaid, Child Support, Child Care, and/or Child Welfare programs.
Travel may be required up to 20%, primarily day trips within NYS, with overnight stays being limited.

The consultant is expected to travel during this engagement, with travel ranging from 10-25% depending on assignments. Travel will be throughout New York State, possibly involving overnight stays depending on the location and work requirements.

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Specialist III w+ yrs as Spec lead); implement in HHS eligib sys​/SNAP, HEAP

Specialist III w+ yrs as Spec lead); implement in HHS eligib sys/SNAP, HEAP