Field Service Technician​/Diesel Mechanic

Are you a heavy equipment or diesel mechanic looking for a rewarding, stable career with a global industry leader where you’ll be constantly expanding your skill set? Imagine being dispatched from your home in a company vehicle to work on a variety of unique concrete equipment. This is a lucrative opportunity where you will earn above average pay (up to $40/hr or more to start), an unbeatable benefits package, and have huge opportunities for advancement within the company.

Putzmeister America, Inc., a global leader in concrete equipment manufacturing, is seeking a Field Service Technician to join their team in the Northeastern area market.

If you have at least 3 years of experience as a heavy equipment mechanic or a diesel mechanic as well as a driver’s license with REAL  (or valid Passport), Putzmeister wants to hear from you! Experience repairing concrete pumps is highly preferred. Candidates with mechanical experience from the military are encouraged to apply.

• Competitive pay
  :
  Starting between $30 – $40/hr, or more for a well-qualified candidate. There are many opportunities for overtime so you can earn more! You can expect to earn over $80,000 your first year.
• Dispatched from your home in a Putzmeister company vehicle! Enjoy getting paid to travel in a company vehicle to client sites to service their equipment.
• Unbeatable benefits package and perks including medical, vision, dental, 401(k) with company match, company‑paid hospital indemnity/accident insurance, HSA, FSA, company‑paid life, company‑paid STD/LTD, paternity leave, profit sharing, education reimbursement, PTO, pet insurance, boot reimbursement, employee discounts, company events, and more!
• Grow your career with Putzmeister
  :
  You will have the opportunity to make your name with a global leader. You will make a real impact on the organization and their customers, and there are incredible opportunities for career advancement with Putzmeister for individuals with the drive and initiative.
• Employee tenure
  :
  Putzmeister America is proud to be a company that employees want to grow with, with many team members having tenures of over 10+ years!
• Opportunity to travel
  :
  With at least 75% travel, you will enjoy traveling and interacting with our customers at their sites while working on a wide range of heavy equipment and concrete pumps.

• At least 3 years of experience diagnosing and repairing heavy equipment or diesel equipment. Experience working on concrete pumps is highly preferred but not required.
• Able to travel 75%.
• Valid driver’s license.
• Driver’s license must be REAL  have a passport.

• Manage time and territory to provide timely & effective resolution of customers’ equipment problems / concerns in the field, sometimes in difficult situations.
• Travel to customer locations, often on very short notice, to perform in‑depth troubleshooting on electrical, hydraulic, mechanical, and interrelated problems.
• Professionally communicate information concerning repairs, production issues, product quality, or customer related issues.
• Provide in‑service or commissioning of new equipment at customer locations. Complete handover documentation.
• Provide professional training on machine operation, troubleshooting, and repair techniques to customers / agents in the field.
• Provide technical support to the agent / customer via multiple channel paths (email, telephone, text, etc.) and manage Warranty / Goodwill issues and concerns.
• Coordinate Boom inspections and welding repairs as needed for customers. Provide / complete the required documentation for records.
• Market / Support Authorized Service Centers (dealers) to customers for repair work and parts purchases (in and out of warranty).
• Aid in evaluation and selection of potential Service Centers (dealers). Assist and measure service center against established PM Service Standards.
• Prepare timely field service reports in a well written and concise manner and file them on a weekly basis.
• Keep abreast of industry technology and trends including concrete pumping applications / processes.
• Perform additional duties as requested or required.

Putzmeister America, Inc. is a global leader in concrete and material placing equipment with a worldwide reputation for quality, durability, and innovation, which makes work easier for the concrete placing industry.

Putzmeister America, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to the individual’s race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.