Therapeutic Specialist, HIV Treatment - Albany, NY

Role Summary

The Therapeutic Specialist will represent Gilead's products to a defined customer base in Albany, NY, with a focus on generating and growing sales by consistently achieving or exceeding targets within a specific geographic area. The role emphasizes an account management approach, engaging healthcare practices through in-person representation, face-to-face meetings, and strategic partnerships. You will establish relationships with healthcare providers, deliver disease awareness information and clinical updates, and translate complex clinical concepts into messages tailored for diverse audiences.

Strong presentation and communication skills and a proven track record with healthcare professionals are essential.

• Account Management & Sales Strategy:
  Build strong relationships and engage healthcare providers across various touchpoints, ensuring a holistic understanding of their needs and maximizing the impact of Gilead's products.
• Develop and execute a comprehensive territory business plan that meets customer needs and achieves sales goals. Continuously monitor sales progress, adjusting strategies as necessary to meet and exceed targets.
• Product & Disease State Expertise:
  Maintain a deep understanding of Gilead's products, competitive products, and the complexities associated with the therapeutic area’s disease state.
• Actively promote the appropriate use of Gilead products to healthcare professionals, adhering to Corporate, PhRMA, and OIG guidelines.
• Collaboration & Teamwork:
  Partner effectively with local cross-functional colleagues (field reimbursement managers, medical scientists and other field team members) to ensure a seamless customer experience through access, acquisition, administration and operational support with Gilead products.
• Collaborate externally with healthcare organizations and partner companies, including co-promotion efforts, to enhance product reach and drive sales results.
• Demonstrate the ability to build and maintain strong internal and external working relationships, ensuring seamless collaboration across departments and organizations.
• Leadership & Compliance:
  Model and uphold Gilead's compliance standards and ethical behavior, demonstrating peer leadership within the team.
• Ensure adherence to regulatory agency, state, federal, and company policies, procedures, and business ethics. This includes timely reporting of adverse events to Gilead's Drug Safety and Public Health department.
• Ensures all department personnel are fully informed of and in compliance with Gilead commercial compliance policy, all applicable federal and state laws and guidance relating to product promotion and information dissemination.
• Customer Engagement & Reporting:
  Leverage advanced influencing and relationship skills to drive sales outcomes; build solid relationships and establish long-term partnerships with healthcare providers.
• Perform all required administrative tasks, including reporting call activity and customer information in the designated systems, submitting expenses, and managing the territory budget.
• Continuous Learning & Development:
  Exhibit a passion for learning and retaining technical and scientific product information, staying updated on industry trends and changes in the therapeutic area.
• Demonstrate a self-motivated drive to surpass personal goals and consistently exceed performance standards while working autonomously.
• Experience in selling a Buy and Bill product with proven sales success.
• Actively contribute to Gilead's Inclusion & Diversity efforts, fostering an inclusive environment within the team and the broader organization.

• Advanced Communication
  
  Skills:
  
  Effectively conveying complex clinical information to diverse audiences.
• Sales Acumen:
  Proven track record of achieving or exceeding sales targets in a competitive pharmaceutical environment.
• Technical & Scientific Proficiency:
  Strong understanding of the therapeutic area, including disease states, treatment protocols, and competitive landscape.
• Cultural Awareness:
  Demonstrates cultural awareness, empathy, and sensitivity in addressing needs across diverse customers; comfort engaging in conversations in the…