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Server, Server​/Wait Staff

Job in City of Albany, Albany, Albany County, New York, 12201, USA
Listing for: City Line Bar
Full Time position
Listed on 2025-12-18
Job specializations:
  • Restaurant/Food Service
    Server/Wait Staff, Food & Beverage
Salary/Wage Range or Industry Benchmark: 30000 - 40000 USD Yearly USD 30000.00 40000.00 YEAR
Job Description & How to Apply Below
Location: City of Albany

Bloom Boutique Bar & Eatery is seeking driven individuals to complete our inaugural team across all roles. We are a locally-owned eatery committed to excellence and quickly becoming a premier destination in the city. Experience is great, but what we truly seek is passion and a shared drive to be successful. If you're ready to grow with us and help establish a leading name in the local food community, apply today.

Position

Summary

As a server, you will be responsible for providing customers with an exceptional dining experience. Duties will include taking food/drink orders, answering menu questions, serving food, and ensuring customers have everything they need to enjoy their meals. You will work in close collaboration with both front and back-of-house personnel to achieve the highest level of customer service.

Essential Functions
  • Interact with guests in a friendly and positive manner
  • Ability to take food and drink orders from customers accurately and efficiently
  • Inform guests of menu changes and daily specials, and make recommendations you genuinely feel your guests will enjoy.
  • Process guest orders to ensure all items are prepared correctly and on a timely basis
  • Pick up and deliver orders to patrons; supply proper condiments and accompaniments
  • Use the restaurant’s POS to ring in guest orders
  • Collect payments from customers
  • Answer customer questions about the menu, with the ability to make recommendations
  • Prepare and break down restaurant tables
  • Adhere to sanitations, safety, and alcohol beverage control policies
  • Promptly address customer service issues and refer customers to management when necessary
  • Assist with special events or other projects as needed
  • Check guests’ identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages
  • Assist host by answering phones to take reservations, to go orders, and by greeting, seating, and thanking guests
Additional Responsibilities
  • Adhere to grooming and appearance standards consistently
  • Stay updated on current menu choices, specialities and deviations
  • Perform basic “sidework” tasks as needed or directed by supervisor
  • Help food preparation staff when needed
  • Assist host by answering phones to take reservations or to-go orders, and by greeting
  • Collaborate with other restaurant servers and kitchen/bar staff
Training and Experience
  • Must be able to pass the Responsible Service of Alcohol Test with a score of 90% or better
  • Must have or be able to obtain State applicable health and/or alcohol compliance card
  • Proven restaurant serving or hostessing experience a plus
  • High school diploma; previous food safety training considered a plus
  • Must be of legal age according to State regulations to serve alcohol
Skills and Knowledge
  • Basic reading and writing skills are required
  • Basic mathematical skills to make change
  • Knowledge of workplace safety and food handling procedures
  • Must be able to suggestively sell food and beverage items
  • Basic computer skills
Competencies and Personal Characteristics
  • Customer-oriented approach and strong communication skills
  • Ability to work well with other teammates while maintaining a positive attitude
  • Problem-solving and decision-making skills
  • Multi-task oriented
  • Ability to work in a fast-paced environment
Environment and Physical Demands
  • Must be able to walk and stand during the entire shift
  • Continuously reach, bend, lift, carry, stoop, and wipe
  • Must be able to safely lift and easily maneuver trays of food weighing up to 20 pounds
  • Frequent washing of hands
  • Hazards include, but are not limited to, cuts, slipping, tripping, falls, and burns
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