Director, Quality and Continuous Improvement

Essential Functions, Job

Duties & Responsibilities:

• Strategic Leadership

• Develop and Implement Strategy:
  Define and execute a strategic roadmap for continuous improvement across training, design excellence, design operations, and quality assurance, aligned with business objectives.

• Collaborate Across Teams:
  Work closely with leadership and cross‑functional partners to standardize processes, eliminate inefficiencies, and drive measurable improvements.

• Champion Lean Culture:
  Lead efforts to embed Lean and Six Sigma principles throughout the organization, fostering a mindset of innovation and operational excellence.

• Quality Assurance:
  Oversee quality assurance processes to ensure compliance with design and production standards.

• Root Cause Analysis:
  Conduct rigorous root cause analysis and implement corrective/preventative actions to address quality issues.

• Monitor and Report:
  Leverage data analytics to track and report on quality metrics, identifying trends and areas for improvement.

• Lean and Six Sigma Leadership:
  Drive organization‑wide Lean and Six Sigma initiatives to reduce waste, improve cycle times, and enhance overall efficiency.

• Build Capability:
  Train and mentor team members on Lean and Six Sigma methodologies, building internal expertise and capability.

• Continuous Improvement:
  Identify and implement improvements in workflows and processes that directly impact the organization’s ability to meet its strategic goals.

• Bachelor’s degree in Operations Management, Engineering, Business, or related field (Master’s preferred).

• 10+ years of experience in continuous improvement, operations, or a related role, with proven success in applying Lean and Six Sigma methodologies (Black Belt or Master Black Belt certification preferred).

• Demonstrated success leading large‑scale continuous improvement initiatives in a complex organization.

• Exceptional leadership skills with a track record of managing cross‑functional teams and driving cultural change.

• Strong analytical and problem‑solving abilities, with experience leveraging data to inform decisions.

• Excellent communication and influencing skills, with the ability to align diverse stakeholders around common goals.

This role provides the opportunity to lead transformational change in a dynamic organization at the forefront of digital dentistry. By advancing Lean and Six Sigma principles, you will have a direct impact on the efficiency, quality, and scalability of our operations—ultimately enhancing patient outcomes and supporting a talented team of over 150 designers.

Up to 50% (International and Domestic)

Annual Pay Range: $135-205k with bonus opportunity

A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match

California applicants: view privacy policy