General Manager - Albany, NY

Overview

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Guardian Restoration Partners is focused on building the most impactful restoration business in the industry. Our network of Guardians helps property owners in crisis rebuild their lives after water, fire, and mold damage. We value results, integrity, and putting customers first.

Guardian is a group of professionals dedicated to preserving the legacy of small and medium-sized businesses while accelerating their growth. Alpine Investors supports our vision as a partner, bringing strategic value to our portfolio and helping scale operations while honoring founders’ legacies.

We are seeking a General Manager (GM) who will play a pivotal leadership role within our restoration partner brands. As a GM, you’ll oversee all aspects of daily operations, own the location’s performance, drive growth, foster a thriving workplace culture, and develop staff and management. Your goal will be to achieve world-class operational standards and inspire others to do the same.

This role includes full ownership of the operating P&L for the partner organization, driving organic business growth and revenue targets. You’ll shape and execute strategies to expand market share, optimize sales performance, and maximize profitability, with support from leaders at the parent company, the CEO, and a network of other GMs.

If you are a results-oriented leader who thrives on driving sales, delivering revenue growth, and motivating teams to achieve operational excellence, we’d love to hear from you.

• Oversee all operational aspects of the assigned partner locations, ensuring alignment with Guardian's standards and goals.
• Drive revenue growth through strategic planning, forecasting, and implementation of best practices and ownership of P&L.
• Build and maintain strong relationships with local teams, partners, and clients to enhance customer satisfaction and loyalty.
• Analyze and optimize operational processes to improve efficiency, reduce costs, and maximize profitability.
• Ensure compliance with industry regulations and company policies to maintain a safe and secure working environment.
• Provide referrals of top talent to improve the organization, contributing to long-term growth and development (GM’s, Partner Leaders, etc.).
• Identify growth opportunities within 60 days and ensure action items post-deal closure are outlined and in action within 90 days.
• Drive brand recognition within the community to become the partner of choice for restoration services.
• Serve as a culture champion and role model by embracing Guardian’s values of Do the Right Thing, Customer First, and Results Matter.

• Bachelor's degree in Business Administration, Management, or a related field; MBA preferred.
• Minimum of 8 years in a senior operational leadership role, ideally within the restoration or service industry.
• Proven ability to drive operational improvements, sales, and achieve financial targets.
• Exceptional leadership, interpersonal, and communication skills.
• Ability to travel as needed (quarterly meetings in Denver).
• Bonus:
  Veteran status, bringing a valuable background in leadership, discipline, and commitment to team success.

• Results Matter – We deliver on promises and drive outcomes that make a measurable difference.
• Do the Right Thing – Integrity is at the core of everything we do.
• Customer-First – Our customers are at the heart of our business and we strive to exceed expectations.

• Health, Dental, and Vision Insurance
• 401k
• Paid Time Off

As part of the Alpine Investors portfolio, Guardian Restoration Partners is a dynamic, growth‑oriented team where your impact will directly shape our success. We foster a collaborative and supportive environment that promotes personal and professional development, with pathways for career advancement. This role offers the opportunity to take ownership within a high-growth business, supported by a private equity firm renowned for building scalable, resilient companies.

You’ll have the autonomy to make strategic decisions, inspire and build a passionate team, and…