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Head of Workforce Forecasting & Capacity Planning
Job in
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-01-20
Listing for:
Datavant
Full Time
position Listed on 2026-01-20
Job specializations:
-
Management
IT Project Manager
Job Description & How to Apply Below
A leading health data company in Albany, NY seeks a Director of Workforce Management to provide strategic leadership and long-term planning for multi-channel contact center operations. The ideal candidate will oversee forecasting, capacity planning, and scheduling strategies while leading a high-performing team. This role demands experience in Workforce Management, strong analytical capabilities, and the ability to translate data insights into actionable strategies for senior executives.
A competitive salary range of $167,000–$208,000 is offered.
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