Project Manager, Program / Project Manager, Operations Manager
Listed on 2026-01-12
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Management
Program / Project Manager, Operations Manager
Location: City of Albany
Project Manager 4 - 10382
NYS Office of Information Technology Services
Pay RangeBase pay range: $/yr - $/yr
Note:
Actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Under the direction of a senior Project Manager, the Project Manager 4 will be assigned to the Programs and Planning Bureau within the Chief Strategy Office (CSO) and will provide management and oversight for a product development team responsible for managing high-visibility product development efforts as well as supporting large projects or programs for dedicated agency teams seeking expert project management experience for strategic product delivery.
Responsibilities- Oversee a team of project managers consisting of G25s, G23s, Student Assistants, and consultants.
- Manage enterprise product development delivery.
- Partner with executive management and product development teams on ideation, concept development, prototyping, testing, validation, final design, development and delivery of new and improved IT products and services
- Mentor Project Managers to become strong product delivery leaders with the hard and soft skillsets required for the effective management of large and complex product development efforts
- Manage a team to effectively utilize project management methodologies to deliver quality products including:
- Develop Project Charters (as needed) and detailed Scope Statements.
- Develop Project Schedules, identifying deliverables and milestones and establishing critical paths.
- Facilitate resource planning and request resources as needed for projects
- Develop and manage project budgets.
- Develop and manage Project Management Plans (e.g., Communications, Quality, Risk, Issue, Change, Resource, Procurement, etc.)
- Establish and manage project log/registers (Risk, Issue, Action Item, Decisions, Change Request, etc.)
- Conduct stakeholder analysis and establish Stakeholder Register/Matrix
- Developing and communicating status reports in a timely fashion
- Organize, lead/facilitate project meetings, document and distribute meeting outcomes.
- Accurately maintain ITSM project record following CSO standards (more detail below)
- Organize and ensure the proper maintenance and appropriate access to project artifacts, typically utilizing a standard SharePoint location and project repository format.
- Adhere to CSO standards for the development and upkeep of project artifacts and project data.
- Stay abreast of changes to templates and process providing feedback for continuous improvement.
- Use prescribed secure system development lifecycle (SSDLC) as appropriate.
- Conduct project closeout and documenting lessons learned.
- Develop strategies to complete the work required to meet strategic goals.
- Collaborate with leadership on continuous improvement efforts such as standards, process, and training that will grow ITS as a competitive IT service provider.
- Assist with onboarding new agencies who would like to utilize ITS products and services
- Perform a full range of supervisory duties.
Open to NYS employees with one year of permanent competitive service as Project Manager 4, SG27, OR in a position at the SG25 level or higher deemed administrative under Section 52.6 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in advancement of more than two salary grades.
Note:
If you are on the examination eligible list for the position title in this location, you do not need to respond to this posting unless you are also eligible for appointment by one of the qualifications listed above. Candidates must be reachable on the current eligible list for this title in order to be list appointed.
ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence.
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