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Help Desk Team Lead - Access & Security; RSA/MFA
Job in
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-03-12
Listing for:
Knowledge Builders Inc
Full Time
position Listed on 2026-03-12
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Location: City of Albany
A technology firm seeks an experienced Accountant II to lead the Helpdesk team and provide technical assistance for various user accounts. Responsibilities include troubleshooting IT issues, guiding users through password resets, and collaborating on incidents. Candidates should possess strong administrative support experience, excellent communication skills, and familiarity with Microsoft Office. The role requires independent work on multiple projects and the ability to train others effectively.
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