Managed Services Network Architect

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IC Albany, NY, US

4 days ago Requisition

Salary Range: $ To $ Annually

In the role of Managed Services Network Architect, you will collaborate with cross-functional teams to design and optimize technology solutions that align with First Light Fiber’s strategic goals. Your responsibilities will include creating architectural standards, guiding technical decisions, driving innovation, and ensuring that systems and services meet high performance, security, and reliability standards. You will be shaping the future of our technology landscape through thoughtful design, comprehensive planning, testing, and effective collaboration.

• Develop and maintain architectural documentation that addresses immediate technical needs while supporting long-term scalability and flexibility.
• Establish and enforce architectural principles, design patterns, and documentation protocols that foster consistency and interoperability.
• Stay informed about emerging technologies, evaluating their potential impact and feasibility within First Light’s environment.

• Work closely with product management and engineering to translate business and product requirements into effective, scalable designs.
• Collaborate with operations, and security teams to ensure seamless integration of architectural solutions.
• Provide subject-matter expertise to support decision-making around emerging technologies, frameworks, and third-party solutions.

• Design and oversee the integration of complex systems, services, and applications to ensure interoperability and alignment with architectural standards.
• Provide escalation and assistance in guiding projects from inception to production, ensuring that designs are properly implemented, tested, and optimized for performance.
• Maintain comprehensive documentation—diagrams, data flowcharts, and architecture roadmaps.

• Define key performance indicators for systems and processes, setting up monitoring strategies to detect bottlenecks and inefficiencies.
• Conduct regular reviews of existing architectures, identifying areas for enhancement or refactoring to improve reliability and cost-effectiveness.
• Collaborate with engineering and operations teams to resolve critical issues, performing root-cause analysis and recommending long‑term solutions.

• Integrate security best practices at every stage of design, ensuring confidentiality, integrity, and availability of systems and data.
• Stay updated on relevant industry regulations and standards, incorporating them into design principles and documentation.
• Evaluate potential vulnerabilities or architectural gaps, proposing mitigation strategies to maintain robust and secure systems.
• Assess equipment, services, and solutions for technical fit, cost‑effectiveness, and alignment with First Light Fiber standards.
• Maintain productive relationships with key vendors and providers, ensuring service‑level agreements (SLAs) and deliverables are met.
• Collaborate with finance and leadership to manage operational and capital expenditures, optimizing costs while upholding architectural and operational integrity.
• Offer direction and support to junior architects, developers, and engineers, fostering a culture of learning and innovation.
• Conduct training sessions, workshops, and design reviews to promote best practices and professional development across the organization.
• Advocate for architectural integrity and forward‑thinking solutions, ensuring technology initiatives align with broader objectives.

• Support Sales Engineering team pre‑sale efforts by reviewing complex opportunities to determine viability and costing as requested through established review processes.
• Provide regular technology and network status updates to the Sales Engineering team to ensure…