Systems Analyst

Agency: Department of Labor

Job Title: Systems Analyst - Expert

Task : HBITS-07-14615

Position Duration: 30 Months

Client: State of NY

Agency: Department of Labor

Please call |  | or email at

• Work as a liaison among NYS Department of Labor Subject Matter Experts and ITS Technical Teams in order to elicit, analyze, communicate, and validate the requirements of business processes, policies, and information systems and for the development of new business process, policies and information systems.
• Querying, Interpreting and analyzing data to inform decision‑making and system improvements.
• Document business and/or technical processes using flow diagrams, GUI mockups, and supporting documentation.
• Coordinate use cases, process flows and other industry standard business requirements documentation with other requirements teams for seamless process flows and system design.
• Interact with cross‑functional teams (subject matter experts, developers, architects, and database) and staff to ensure requirements are thoroughly and accurately documented and to design and document recommendations for improved business processes that enable the organization to achieve its goals.
• Testing and debugging systems.
• Monitoring system performance and identifying areas for improvement.
• Collaborating with developers and other IT teams.
• Assist in the management, initial triage, communication, and tracking of incident, defect, and enhancement tickets.

• 1 84 months experience leading a team of technical systems analysts in the gathering/analyzing of requirements for a complex project. Experience must include planning, eliciting, organizing and documenting business process requirements, encouraging stakeholders to resolve issues with design specifications, and evaluating technical solutions that have been implemented and suggesting technical process/design improvements.
• 2 84 months experience in working with project stakeholders to implement solutions (Development team, Business SMEs) by creating/analyzing business requirement document (BRD), software requirement specifications (SRS), business rules, traceability matrix, work flow diagrams, or other business or system requirement artifacts.
• 3 60 months experience creating SQL queries to analyze/validate back‑end data processing for the purpose of identifying software system defects/anomalies.
• 4 48 months experience creating/analyzing workflow diagrams, business process diagrams, and technical process diagrams using MS Visio.
• 5 36 months experience creating wireframes for screen mockup/requirement purposes.

• Résumé
• Copy of Candidate Identification
  (i.e., Driver's License/Green Card/Visa and Passport if applicable)
• Any documents referenced in the above Requested Qualifications
  (i.e., professional certifications, degrees, etc.)

Disclaimer: i-Link Solutions Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply.

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