Senior Business Analyst

Job Description:

FUNCTION & SCOPE:

Reporting to the Team Lead of Human Resources Business Applications, the Senior Business Analyst will interface and act as the liaison to the Information Services Department on associated ERP functional requirements. The individual in this position will be responsible for business alignment as it relates to various Financials, Procurement and Grants Accounting functions.

DUTIES:

Business alignment and relationship building:

• Foster a solid working relationship with ITS staff and other Finance team members.
• Organize and facilitate meetings with appropriate staff to gain an understanding of their business processes and technological needs.
• Focus team member on the delivery of reliable systems, business process improvements, and innovation.
• Participate as the Research Foundation representative on outside focus groups or committees.
• Strong critical thinkers with problem solving aptitude and ability to take initiative.
• Ability to manage customer expectations and produce products that demonstrate results.

Solution design and delivery:

• Develop and clearly communicate business requirements.
• Work closely with ITS Business Technology staff in the design/development of effective technology solutions.
• Provide strong representation of the Business Applications in the design/development of technology solutions.
• Keep appraising new and revised business requirements and ensure the system accommodates these needs, working with Oracle and technical programming staff as appropriate.
• Lead and coordinate testing and implementation of solutions to ensure final delivery to the business.
• Ensures knowledge transfer to operational staff by assisting with documentation and training needs.
• Ability to translate 1099 and 1042 compliance requirements into functional and technical solutions, ensuring accurate system configuration, compliance, and seamless year end reporting.
• Work closely with ITS Business Technology staff to maintain the SOA (service-oriented architecture) procurement applications.
• Provide support to end users of the procurement web services, including troubleshooting and communicating of system changes.

Work management:

• Own portfolio of work activities for each operational unit
• Clearly communicate status of work being performed on behalf of the operational unit
• Demonstrate the ability to serve as a project manager.
• Mentor new and existing business analysts on all aspects of the Business Applications in the design/development of technology solutions.
• Assist in coordinating and communicating with various user groups regarding significant events.
• Participating as an active team member
• Conduct other duties as assigned.

Production Support:

• Establish protocols for issue resolution.
• Ensure the team responds quickly to Production defects to assess criticality and restore application and/or functions in a timely manner. Document Root Cause Analysis (RCA) for preventative measures.
• Available for on-call or after-hours support, as needed.

Vendor Management:

• Evaluate and select third-party software and technology vendors.
• Negotiate contracts, service level agreements, and pricing.
• Ensure vendor performance and compliance with agreements.

Continuous Improvement:

• Identify areas for process optimization and automation using technology.
• Stay up to date with industry trends and emerging technologies.

User Support and Training:

• Provide support and training for end-users on business applications.
• Establish and maintain support processes and helpdesk services.

Core Values:

• Understanding the Research Foundation Strategic Plan
• Understanding of the Research Foundation project management methodology
• Demonstrate positive attitude towards organization and its values.

Requirements:

EDUCATION/EXPERIENCE:

• Bachelor's degree in an appropriate field is highly desirable.
• 8-10 years of experience in a related Financial, Procurement and Grants Accounting environment
• Ability to independently lead or facilitate meetings.
• Commitment to a team-based approach, quality assurance and project management principles and methodologies
• Knowledge of the Oracle E Business Suite - Oracle Financials, Oracle Grants Management, Oracle Procurement, and Oracle enterprise Management
• Knowledge of data delivery tools
• Strong knowledge of the system development lifecycle
• Knowledge of Governmental Compliance and reporting
• Excellent communication and interpersonal skills.

COMPENSATION FOR THIS POSITION: The compensation for this role is between $94,471-$119,071. The pay will depend on a variety of factors that may include but are not limited to experience, education, training, and certifications.

Additional Information:

As an Equal Opportunity / Affirmative Action Employer, The Research Foundation for SUNY will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex, pregnancy-related conditions, reproductive health decisions, childbirth or related medical conditions, sexual orientation, gender identity or expression, transgender status, age, national origin or…