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Service Desk Lead | ITSM & Team
Job in
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-03-03
Listing for:
GENESYS Consulting Services, Inc.
Full Time
position Listed on 2026-03-03
Job specializations:
-
IT/Tech
IT Support, IT Project Manager, IT Consultant
Job Description & How to Apply Below
Location: City of Albany
A leading consulting firm in Albany is seeking a skilled IT Support Team Leader. The role requires excellent communication, coaching, and experience in managing a service desk in a metrics-driven environment. Preferred candidates will have certifications such as ITIL and substantial experience with ITSM platforms and Microsoft technologies. This position offers an opportunity for growth in an inclusive workplace.
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