Information Security Technician; NY HELPS
Listed on 2026-03-01
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IT/Tech
Cybersecurity, Information Security
Location: City of Albany
LOCATION
Northeastern Regional Information Center – 900 Watervliet Shaker Road
BASIC FUNCTIONThe Information Security Technician is the primary contact for employees regarding possible security risks to their systems. Incumbent provides prescribed technical assistance to users via the telephone for problems that relate to information security and systems architecture of the Capital Region BOCES/Northeastern Regional Information Center (NERIC) Data & Network Operations Center. The work involves responsibility for documenting the reported issue and escalating the issue to the Information Security Analyst and assisting with the appropriate remediation measures within the information security and systems architecture, including end user networks and devices.
The incumbent will assist in ensuring that information security access management processes and industry standards are followed and maintained. Unlike the Information Security Analyst, employees in this classification are not tasked with assisting administration with internal investigations, though may provide detailed documentation to be used in such investigations. Work is performed under the general supervision of a BOCES Supervisor. Does related work as required.
The following are the eight domains of information security:
1. Security and Risk Management;
2. Asset Security;
3. Security Engineering;
4. Communication and Network Security;
5. Identity and Access Management;
6. Security Assessment and Testing;
7. Security Operations; and, 8. Software Development Security.
Certifications in the domains of information security, such as SSCP, CCSP, CAP, CSSLP, CCFP, or HCISPP may be substituted for two (2) years of experience.
BACKGROUND CHECKThe selected applicant will be subject to a fingerprint supported criminal history background check in accordance with SAVE Legislation effective July 1, 2001.
NY HELPS PROGRAMCandidates will not have to take an exam for this title. This is a NY HELPS (Hiring Emergency Limited Placement Statewide) Program designated title. NY HELPS is a temporary program designed to help local government employers address current staffing issues. Traditionally, the titles filled under the NY HELPS Program required job candidates to compete in a competitive exam to be considered for employment.
For the duration of the program, this title will be classified as non-competitive and categorized as a HELPS Program position. At the close of the program, this position will revert to competitive class status. Employees occupying positions filled through the HELPS Program will be granted competitive class status without the need to participate in a competitive exam.
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