Global IT Service Delivery Lead; OCONUS
Job in
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-03-12
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-03-12
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant, Systems Analyst, Systems Administrator
Job Description & How to Apply Below
Location: City of Albany
A federal services tech firm in New York seeks a Service Delivery Lead. This role oversees IT service delivery in overseas locations, ensuring adherence to service levels. Responsibilities include leading teams, managing incidents, and refining ITIL-aligned processes. Preferred candidates have a bachelor's in Computer Science and at least 6 years in IT support, with 2–5 years in management. Compensation ranges from $155,000 to $175,000, and the position may require up to 15% travel abroad.
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