Student Intern -Infrastructure & Helpdesk Support

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Review Vacancy

Date Posted 01/29/26

Applications Due
03/31/26

Vacancy ID208413

* Basics

* Schedule

* Location

* Job Specifics

* How to Apply

NY HELPNo

Agency

DASNY - Dormitory Authority of the State of New York

Title Student Intern
-Infrastructure & Helpdesk Support

Occupational Category

I.T. Engineering, Sciences

Salary GradeNS

Bargaining Unit None listed

Salary Range From $20 to $20 Hourly

Employment Type

Full-Time

Appointment Type Temporary

Jurisdictional Class Non-competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Albany

Street Address 515 Broadway

City Albany

StateNY

Zip Code
12207

Duties Description Nature and Scope

DASNY is New York State's capital development authority and provides financing and construction services to public and private universities, not-for-profit healthcare facilities and other institutions that serve the public good. DASNY is composed of five major divisions:
Construction Services, Counsel's Office, Executive Direction, Finance & Information Services, and Public Finance & Portfolio Monitoring.

Primary Purpose

Under the supervision of Information Services staff, serves in a temporary capacity as a Dormitory Authority student intern and assists with a wide range of technical support projects.

Essential Functions

Assist with the following functions and undertake special assignments as directed.

Troubleshoot and remediate infrastructure (Windows servers, network) problems

Troubleshoot and remediate PC hardware and software problems

Software upgrade on servers and PCs

Office 365 applications support

IT Helpdesk operations support

PC imaging and setup

Day-to-day operations for the maintenance of Active Directory (AD) including creation and maintenance of user accounts, AD groups, and network passwords.

Other duties as assigned.

Must adhere to the NYS Information Security Policy Standards established and issued by the Office of Cyber Security and Critical Infrastructure Coordination. (Standards can be found on the Intranet.)

Student interns are subject to and must comply with applicable laws, policies, procedures, and expectations for DASNY employees.

Minimum Qualifications

Minimum Qualifications

Must be a matriculated undergraduate (freshman level or above), or first year graduate student pursuing a degree in computer engineering, computer science, information technology, or related field.

Essential Skills

Excellent oral and written communications skills.

Demonstrated organizational skills and ability to prioritize.

Proficiency in PC applications such as Outlook, Excel, Access, Word, and PowerPoint.

Ability to work on PC's, troubleshoot problems, monitor system health, and perform daily system operations tasks.

Knowledge of Office 365 applications.

Knowledge of Windows server setup, and Active Directory management.

Some positions may require additional credentials or a background check to verify your identity.

Name Dinika Benedict

Telephone

Fax

Email Address Recruiting

Address

Street 515 Broadway

City Albany

State NY

Zip Code 12207

Notes on Applying Please copy and paste the link to your browser to apply:

DASNY is an Equal Employment Opportunity employer committed to excellence and diversity.

All qualified candidates are encouraged to apply.