Salesforce Case Workflow Lead Investigations
Job in
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-01-25
Listing for:
JSM Consulting Inc.
Full Time
position Listed on 2026-01-25
Job specializations:
-
IT/Tech
IT Business Analyst, Data Analyst, Systems Analyst, IT Consultant
Job Description & How to Apply Below
Location: City of Albany
A consulting firm is seeking a Salesforce Workflow Analyst to support the New York State Department of Labor. This role entails analyzing and documenting Salesforce-based case management workflows for Unemployment Insurance investigations. The ideal candidate will have at least five years of experience with Salesforce workflows, strong communication skills, and a solid understanding of compliance requirements. You will collaborate with various teams to ensure efficient and scalable system solutions.
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